KEENAN SHICK
Sandy,UT
Summary
Dynamic professional with extensive experience in project management and team leadership, notably as Owner/Operator at Outlaw Wraps LLC. Proven track record in enhancing customer experience and driving service excellence. Skilled in budgeting and finance, with a strong focus on quality control and timely project completion.
Overview
8
8
years of professional experience
Work History
Owner/Operator
Outlaw Wraps LLC
Bluffdale, Utah
04.2025 - Current
- Founded and operated an automotive customization business, managing day-to-day operations, scheduling, client communication, and budgeting.
- Oversaw project workflow from intake to completion, ensuring quality control, and customer satisfaction.
- Performed vinyl wrap installations, chrome deletes, and paint-corrective prep work with high attention to detail.
- Handled branding, photography, and customer messaging across platforms.
- Worked independently and under tight deadlines, while maintaining high quality standards.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Assistant Store Manager
The UPS Store Inc.
Newport Beach, California
02.2024 - 03.2025
- Trained and mentored team members on customer service standards.
- Handled customer inquiries and resolved issues with professionalism.
- Implemented store policies to ensure compliance with company standards.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Assisted in daily store operations and maintained a welcoming environment.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Specialty Sales Manager
Target
Midvale, UT
03.2022 - 12.2023
- Oversaw day-to-day store operations to foster efficient and profitable operations.
- Monitored store operations to ensure compliance with safety regulations, company policies, and legal requirements.
- Provided leadership to team members to increase productivity and efficiency within the store.
- Demonstrated customer service and provided problem solving skills to resolve customer complaints promptly and efficiently.
- Analyzed sales data to identify areas of improvement and develop strategies for increased revenue.
- Coordinated team member schedules according to availability and made staffing adjustment when necessary.
- Utilized excellent communication skills, both verbal and written, to effectively interact with team members and customers.
Construction Laborer
B.E Construction
Holiday, UT
10.2021 - 03.2022
- Loaded and unloaded building materials, tools, and machinery.
- Operated a variety of hand and power tools to complete tasks such as sawing, drilling, hammering, and excavating.
- Performed general clean-up activities onsite including sweeping and disposing of debris.
- Maintained a safe work environment by adhering to safety regulations and guidelines.
- Measured dimensions for foundations or other structures prior to pouring concrete or erecting walls.
Facility Operations Team Member
Lifetime Fitness
Warrenville, IL
01.2018 - 01.2020
- Responsible for supporting safe operations of large multi-functional fitness facility
- Assisted team leads and management to mitigate risks during COVID-19 operations phase
- Contributed significantly to a positive customer experience while maintaining company goals
- Developed Leadership skills, and the ability to perform under tight time constraints.
Education
High School Diploma -
Metea Valley Highschool
Aurora, IL06.2020
Skills
- Team leadership
- Project management
- Staff training
- Budgeting and finance
- Customer experience
- Service excellence
- Time management
- Social media strategy
- Training and mentoring
Timeline
Owner/Operator
Outlaw Wraps LLC
04.2025 - Current
Assistant Store Manager
The UPS Store Inc.
02.2024 - 03.2025
Specialty Sales Manager
Target
03.2022 - 12.2023
Construction Laborer
B.E Construction
10.2021 - 03.2022
Facility Operations Team Member
Lifetime Fitness
01.2018 - 01.2020
High School Diploma -
Metea Valley Highschool