Keenan White
Covington,GA
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Service Advocate
Target
02.2024 - Current
- understanding how to complete task in a timely manner, having to work in a fast paced environment to complete the goals efficiently
- delivering items to vehicles while keeping a high average of 90% completing with in 3 minutes time span.
- Assisted in training new employees, sharing best practices for achieving success as a Service Advocate.
- Maintained detailed knowledge of company products and services to provide accurate information to clients.
- Greeted each customer and solved all issues and complaints via face-to-face, through email or on phone.
Crew Trainer
McDonald's Restaurant
07.2023 - 02.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Mentored junior employees to improve performance, food safety, and customer service.
Team Member
Firehouse Subs
04.2022 - 08.2022
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Developed positive customer relationships through friendly greeting and excellent service.
- Trained new team members using approved training materials and information.
Education
Associate of Arts - Science Education
Georgia Career Institute
Conyers, GA09-2025
Skills
- Cleaning
- Complaint resolution
- Technical support
- Mechanically inclined
- Clear communication
- Calculations and measurements
- Relationship building
- Product knowledge
- Attention to detail
- Customer service
- Chemical handling
- Following instructions
- Problem-solving
- Team building
- Sales and marketing
- Cash handling
- Complex Problem-solving
- Complaint handling
- Customer service background
- Decision-making skills
- Call handling
Education and Training
true
Timeline
Service Advocate
Target
02.2024 - Current
Crew Trainer
McDonald's Restaurant
07.2023 - 02.2024
Team Member
Firehouse Subs
04.2022 - 08.2022
Associate of Arts - Science Education
Georgia Career Institute
Similar Profiles
Arianna SemoninArianna Semonin
Style Consultant at TargetStyle Consultant at Target
Andrew FlekierAndrew Flekier
Order Pick-Up Fulfillment/Grocery Team Member at TargetOrder Pick-Up Fulfillment/Grocery Team Member at Target
Inela AlicajicInela Alicajic
Guest Advocate at TargetGuest Advocate at Target
Taylor DangladeTaylor Danglade
General Merchandiser at TargetGeneral Merchandiser at Target
Ruthann ThomasRuthann Thomas
Care Coordinator at Tailor careCare Coordinator at Tailor care