Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Work History
Direct Support Professional
1 Year
Brenham State Supported Living Center | 01.2025 - 01.2026
Supported individuals with daily living activities, fostering independence and personal growth.
Monitored behavioral patterns, implementing strategies to promote positive interactions.
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted disabled clients to support independence and well-being.
TIER 2 SPECIALIST
2 Years 10 Months
Goldman Sachs | 03.2023 - 01.2026
Answering questions about Marcus products via phone while providing website navigation support and assisting with the application process and troubleshooting steps.
Accessing multiple electronic systems at once and documenting steps taken to efficiently and accurately complete the request
Participating in projects or process improvements to drive operational excellence
Meet established goals for all performance metrics, including call quality, productivity and schedule adherence to provide an exceptional level of service to prospective and current customers
Caregiver
2 Years 9 Months
Accent Care Home Health | 04.2020 - 01.2023
Assisted clients with daily living activities, ensuring comfort and safety.
Provided emotional support, fostering positive relationships with clients and families.
Maintained accurate documentation of client progress and care provided for compliance purposes.
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
High School Diploma
Marlin High School | Marlin, TX | 05-2013
Skills
Compassionate care
Problem-solving
Dependable professional
Multitasking and organization
Daily living support
Behavior monitoring
Emotional support
Environmental safety
Meal preparation
Cleaning procedures
Building relationships
Certification
Certified Financial Modeling and Analysis, Coursera - 2026
Certified Financial Manager, Duke Corporate Education - 2026
Financial Planning and Wealth Management Specialization, EDUCBA - 2026
Certified Information Systems Auditor, Coursera - 2026
Fundamentals of Accounting, Illinois University - 2026
Direct Support Professional at California Enhanced Behavioral Support Services LlcDirect Support Professional at California Enhanced Behavioral Support Services Llc