Keera Krauss
Rochester,MN
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
6
6
years of professional experience
Work History
Education Support Paraprofessional
Rochester Public Schools
10.2022 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Medical Administrative Assistant
Mayo Clinic
08.2019 - 05.2022
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Organized paperwork such as charts and reports for office and patient needs.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
Health Unit Coordinator
Mayo Clinic
04.2018 - 10.2019
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
Education
Bachelor of Science - Psychology
Saint Mary's University of Minnesota
Winona, MN05.2015
Associate of Arts - Liberal Arts
Rochester Community And Technical College
Rochester, MN05.2013
Skills
- Records Management
- Professionalism and Ethics
- Critical thinking abilities
- Patient Registration
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Strong multitasking
Timeline
Education Support Paraprofessional
Rochester Public Schools
10.2022 - Current
Medical Administrative Assistant
Mayo Clinic
08.2019 - 05.2022
Health Unit Coordinator
Mayo Clinic
04.2018 - 10.2019
Bachelor of Science - Psychology
Saint Mary's University of Minnesota
Associate of Arts - Liberal Arts
Rochester Community And Technical College
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