Observant Public Safety Officer with sound judgement and ability to identify threats and deescalate situations with professionalism across industries in private and public sectors.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Nypd Police Communications Technician
New York Police Department
01.2024 - Current
Streamlined processes by developing and implementing standard operating procedures for the communications department.
Worked closely with network administrators and server engineers to deliver quality service.
Performed quality assurance on systems to confirm optimal performance.
Repaired cut cable of various sizes and worked with color-coded wires and cables.
Public Safety CSA (Campus security assistant)
Bronx Community College (CUNY)
03.2015 - 01.2024
Patrol campus grounds in vehicle, bike or on foot, while providing authorization or denial of campus access to visitors, students, and staff
Confront, question, report and detain suspicious persons or behaviors on college campus
Respond to and report fire alarms, hazardous material, and water leaks on campus
Provide escort services for VIP personnel and visitors
Stand post at all entry post and central command stations
Used a handheld transceiver to communicate with other team members to ensure safety for the campus
Documented daily patrols around the campus while providing excellent customer service
Served as a first responder in case of emergencies while communicating with access control
Supervise the fire alarm systems and report any problems to the proper supervisors
Monitor Closed-Circuit Television to maintain public safety
Used Microsoft programs such as excel and word for Visitor and Daily Logs.
Security Guard
U.S. SECURITY ASSOCIATES, INC
06.2012 - 04.2014
Monitor premises of public sector and private businesses including K-Mart, Whitney Museum, industrial and commercial locations to prevent and detect signs of intrusion
Communicate with customers and youth counseling
Ensure security of doors, window/ gates, answer alarms and investigate disturbances
Monitor and authorize entrance and departure of employees and visitor to guard against theft while writing daily activity reports
Call the police or fire department in case of an emergency.
Crew Member
McDonalds'
07.2012 - 03.2014
Provided efficient service to meet customer service standards
Prepared food and suggested menu items recognizing customer preferences
Ensured quality control of food while maintaining ambitious standards for food orders.
Education
Completed 10 credits in Liberal arts & Criminal Justice -
Kingsborough Community College (CUNY)
Brooklyn, NY
06.2012 - 05.2013
Skills
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Certification
Fire Guard License F1, F2 & F3, F4, Metro tech Center, Brooklyn, New York, 2021, 2021