Keeya Capton
Hogansburg,NY
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Summer Academy Mentor
Saint Regis Mohawk Tribe
06.2024 - 08.2024
- Collaborated with colleagues to develop a 5 week summer program
- Engaged with students in outdoor and indoor activities
- Ensured safety and well-being of students through diligent supervision during all activities.
- Led groups of children safely through variety of camp activities.
Cashier/Server
Ruby's
09.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a clean and sanitary working environment
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
College and Career Pathways Mentor
Saint Regis Mohawk Tribe
06.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Organized and guided group activities by leading, coaching, and participating with students
- Implemented camp activities fostering physical, social, and emotional growth.
Server
Highland Family Restaurant
10.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
College and Career Pathways Mentor
Saint Regis Mohawk Tribe
07.2022 - 08.2022
- Created fun and educational activities for students
- Provided support to students, addressing individual needs and fostering personal growth.
- Participated in regular meetings with camp leadership to provide feedback on program effectiveness and suggest improvements.
- Communicated with parents on child activities and behavior.
Server
37 West Steakhouse
04.2021 - 05.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Serve parties of up to 40 people
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier/Server
Sweet Treats
04.2019 - 08.2020
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
Education
Bachelor of Arts - Secondary Education
SUNY Potsdam
Potsdam, NY05.2025
Skills
- Teamwork and Collaboration
- Organization
- Hospitality service expertise
- Food safety understanding
- Strong Work Ethic
- Cash Handling
Timeline
Summer Academy Mentor
Saint Regis Mohawk Tribe
06.2024 - 08.2024
Cashier/Server
Ruby's
09.2023 - 06.2024
College and Career Pathways Mentor
Saint Regis Mohawk Tribe
06.2023 - 08.2023
Server
Highland Family Restaurant
10.2022 - 06.2023
College and Career Pathways Mentor
Saint Regis Mohawk Tribe
07.2022 - 08.2022
Server
37 West Steakhouse
04.2021 - 05.2022
Cashier/Server
Sweet Treats
04.2019 - 08.2020
Bachelor of Arts - Secondary Education
SUNY Potsdam
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