Michelle Felicetty
PepsiCo
Shreveport,LA
25
years of professional experience
A solutions-based learning and development specialist with over 24 years of experience and a M.Ed. in Curriculum and Instruction. Savvy with technology, including learning management systems. Skilled in planning and presenting effective and engaging learning experiences in instructor-led, hybrid, and eLearning environments. Leader who builds strong and collaborative relationships through communication and teamwork. Able to present complex subject matter using clear language and materials. Committed to the success of developing others and helping to make great employees even better through education.
Work History
Learning and Development Specialist
1 Year 5 Months- Managed LMS user accounts efficiently, ensuring accurate permissions were assigned based on role hierarchy within organization
- Collaborated with SMEs to develop courses, curricula, and career mapping from inception to analytics
- Attained the highest percentage of completions in Frito Lay division history
- Created detailed reports outlining the impacts of learning initiatives on overall business performance showcasing tangible results from L&D efforts.
- Collaborated on teams to launch of new LMS, Schoox, to Frontline Employees in both Sales and Supply Chain divisions across the United States
- Conducted needs analysis and collaborated with stakeholders to design solution-based learning
- Oversaw the Learning and Development ticket system, assisting employees by troubleshooting user issues and providing guidance on the learning experience to enhance PepsiCo's support services for its learners
- Created courses and curricula for and maintained Schoox library for over 900 pieces of content
- Identified learning gaps, adjusting content as needed to maximize learning outcomes.
Teacher, Learning and Development Specialist
22 Years 10 Months- Managed LMS, Canvas, using best practices in developing standards for administrator privileges, managing content and deploying role-specific assignments
- Onboarded and trained new users and provided ongoing support for Canvas LMS
- Assessed learning gaps and worked with SMEs to restructure module content
- Evaluated training program effectiveness, adjusting content as needed to maximize learning outcomes
- Moderated more than 100 collaborative ZOOM meetings, including management of schedules and invitations
- Managed multiple learning initiatives simultaneously while ensuring that course materials were developed, maintained, and accessible through web-based platforms and learning management system
- Utilized adult learning theories and project management to create and present professional development trainings (train the trainer)
- Mentored staff to assist them in gaining their advanced degrees or specialist certifications with 100% of goals met
- Utilized ADDIE, SAM and Backward Design Models to create curricula to meet the needs of learners and stakeholders, based on learner data and required standards
- Planned and delivered over 15,000 lessons to more than 1,000 learners, both in person and virtually
- Pioneered inclusion of higher-level courses which enabled learners to earn advanced education credits
- Demonstrated research-based best instructional practices and curriculum design using Kirkpatrick's Model and Bloom's Taxonomy
- Implemented project-based learning model to increase learner productivity by 100%
Owner/Designer
3 Years 1 Month- Met the needs of customers through friendly, proactive communication which led to a 5-star rating on online business platform
- Designed and created customized graphics to meet customer specifications
- Developed pricing strategies, balancing firm objectives and customer satisfaction
- Created online storefront marketing material, including photographs, product descriptions and subject lines, optimizing content to search engine (SEO) criteria
- Expanded product offerings by researching market trends and identifying potential growth opportunities
- Maintained up-to-date knowledge of design trends, ensuring modern and appealing creations
Education
Master of Education - Curriculum and Instruction
Bachelor of Arts - Elementary Education
Skills
Learning Management Systems
Learning Solutions
Curriculum Mapping
Six Sigma White Belt
Project Management
Professional Development
Adult Learning Theories
Creating Assessments
Data Analysis and Reporting
Technology Support
Timeline
Learning and Development Specialist
PepsiCo
10.2022 - 03.2024Read More
Owner/Designer
Felicetty Five Personalized Gifts
07.2015 - 08.2018Read More
Teacher, Learning and Development Specialist
Caddo Parish School Board
08.1999 - 06.2022Read More
LOUISIANA STATE UNIVERSITY SHREVEPORT
Master of Education from Curriculum and Instruction
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LOUISIANA STATE UNIVERSITY SHREVEPORT
Bachelor of Arts from Elementary Education
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