Kehinde Eshinlokun
San Antonio,TX
Summary
Proven Health Care Assistant with a track record of enhancing patient care and support at Nursing Home. Excelled in patient transfers and vital signs monitoring, significantly reducing infection risks. At JB Brothers, adeptly managed customer conflicts, boosting loyalty. Known for exceptional empathy and efficient problem-solving skills, consistently promoting positive patient and customer experiences.
Overview
3
3
years of professional experience
Work History
Nursing Home Health Aide
Care Center
San Antonio, TX
04.2024 - 09.2024
- Contributed to efficient mealtime processes by assisting with feeding tasks or providing adaptive equipment as needed for independent eating experiences.
- Performed light housekeeping duties to maintain a clean, safe, and organized environment for patients.
- Improved patient care by providing attentive and compassionate assistance with daily living activities.
- Promoted a positive atmosphere within the nursing home setting by engaging residents in meaningful social interactions and recreational activities tailored to their interests and abilities.
Customer Service Representative
JB Brothers
Katy, TX
10.2023 - 04.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Health Care Assistant
Nursing Home
Houston, TX
10.2021 - 07.2022
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
Education
Diploma -
George Bush
Richmond, TXSkills
- Patient Care
- Vital signs monitoring
- Dementia Care
- Patient Transfers
Languages
Yoruba
Full Professional
Timeline
Nursing Home Health Aide
Care Center
04.2024 - 09.2024
Customer Service Representative
JB Brothers
10.2023 - 04.2024
Health Care Assistant
Nursing Home
10.2021 - 07.2022
Diploma -
George Bush