Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kehlel Assing

Smyrna,GA

Summary

Results-driven Network Engineer with 5 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.

Overview

5
5
years of professional experience

Work History

Network Engineer

Goodwill Corporation
09.2023 - Current
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.
  • Trained engineers on industry best practices, fostering a collaborative team environment that prioritized knowledge sharing.
  • Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
  • Assisted in the successful completion of major network projects, contributing expertise in switch configurations and installations.


Field Service Technician

Siemens Healthineers
03.2023 - 10.2023
  • Setting up workstations with computers and necessary peripheral devices
  • Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
  • Installing and configuring appropriate software and functions according to specifications
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Identify computer or network equipment shortages and place orders

I.T Project Lead

Wellstar Heath System
10.2022 - Current
  • Produced quality standards, checklists, report templates and processes.
  • Planned, executed and controlled assigned projects, ensuring work performed complied with contractual requirements.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Developed and trained junior team members by leveraging industry experience to achieve optimal project strategy.
  • Gathered requirements for ongoing projects and organized details for management use.

Field Service Technician

Home Depot
01.2021 - 10.2022
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Software deployment
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Configured hardware, devices and software to set up work stations for employees.
  • POS configuration, Staging and Installation
  • POS Level 3 troubleshooting
  • Windows OS and patch management

SUPPORT SPECIALIST

Home Depot Corporation
05.2019 - 01.2021
  • Troubleshooting systems and applications
  • Running diagnostics on malfunctioning hardware or software; and finding solutions for any issue and implementing it
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Education

Bachelor of Science - Computer Science And Programming

Georgia State University
Atlanta, GA
05.2020

Skills

  • Software Testing
  • Maintenance and Troubleshooting
  • System Administration
  • Active Directory
  • MS Office
  • Network Patching
  • Deadline Compliance
  • Project Support
  • Team Training
  • Apple IOS

Timeline

Network Engineer

Goodwill Corporation
09.2023 - Current

Field Service Technician

Siemens Healthineers
03.2023 - 10.2023

I.T Project Lead

Wellstar Heath System
10.2022 - Current

Field Service Technician

Home Depot
01.2021 - 10.2022

SUPPORT SPECIALIST

Home Depot Corporation
05.2019 - 01.2021

Bachelor of Science - Computer Science And Programming

Georgia State University
Kehlel Assing