Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KEIA SMITH

Fultondale

Summary

I am a patient-focused, detail-oriented medical professional with over 20 years of experience. I am skilled in collecting and processing specimens, using laboratory equipment, and providing compassionate care. I take pride in training new team members and adapting to various healthcare environments with professionalism and efficiency.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Phlebotomist III Float

Quest Diagnostics
08.2023 - Current
  • Float phlebotomist assigned to multiple locations including patient service centers, clinics, and doctor’s offices based on staffing needs.
  • Adapt quickly to new work settings and maintain a high level of professionalism.
  • Perform venipuncture and specimen collection following strict protocols for quality and safety.
  • Prepare and label specimens accurately for lab testing.
  • Assist with front desk duties, including patient check-in and documentation.
  • Train and mentor new employees, ensuring they are confident and prepared to perform independently.

Phlebotomist / Front Desk

Grandview Medical Center
08.2021 - 08.2023
  • Lead tech responsible for coordinating team workflow and covering inpatient blood collections.
  • Collected blood samples via venipuncture and documented all patient interactions.
  • Labeled and processed specimens according to guidelines.
  • Performed front desk tasks: specimen drop-off check-in, faxing, answering phones, verifying records, and referring patient questions.

Phlebotomist II

Quest Diagnostics
05.2014 - 08.2021
  • Collected specimens for drug screenings, biometric testing, and insurance exams.
  • Performed venipuncture and verified orders, both written and electronic.
  • Handled payments and ensured accurate patient information.
  • Labeled, centrifuged, aliquoted, froze, and prepped specimens for transport.

Lead Phlebotomist / Specimen Processor

American Red Cross
01.2003 - 05.2014
  • Collected blood donations and transported equipment for blood drives.
  • Led set-up and tear-down of mobile sites.
  • Ensured blood collection met regulatory standards for safe transfusion.
  • Worked closely with team members to meet goals and maintain accuracy.

Education

Phlebotomy Program -

Health Care Academy
01.2010

Skills

  • Collecting specimens from patients
  • Checking in patients for testing
  • Patient phone calls & relations
  • Medical terminology
  • Front desk & clerical duties
  • Print & label specimens
  • Computer & typing skills
  • Multi-line phone systems
  • Quick learner & strong trainer

Certification

  • Phlebotomy Certification
  • Health Care Academy, 2010

Timeline

Phlebotomist III Float

Quest Diagnostics
08.2023 - Current

Phlebotomist / Front Desk

Grandview Medical Center
08.2021 - 08.2023

Phlebotomist II

Quest Diagnostics
05.2014 - 08.2021

Lead Phlebotomist / Specimen Processor

American Red Cross
01.2003 - 05.2014

Phlebotomy Program -

Health Care Academy

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KEIA SMITH