Keiah Punchard
Elmira
Summary
Skilled caregiver with extensive experience in providing direct support to individuals with diverse needs. Strong focus on teamwork and adaptability, ensuring reliable and flexible care. Proficient in personal care, medication management, and developing individualized care plans. Known for empathy, patience, and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Support Professional
ARC Of Chemung
03.2023 - Current
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Crew Member Team Leader
Dunkin' Donuts
10.2017 - 04.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA07-2021
Skills
- Time management
- Behavior redirection
- Medication administration
- Documentation and recordkeeping
- Compassionate caregiving
- Transportation
- Active listening
- Fast learner
- CPR/AED
Certification
- CPR
Timeline
Direct Support Professional
ARC Of Chemung
03.2023 - Current
Crew Member Team Leader
Dunkin' Donuts
10.2017 - 04.2023
High School Diploma -
Penn Foster Career School
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