Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keiana Hughes

Livermore ,CA

Summary

Compassionate Job Coach and service professional with leadership experience across disability services, customer service, wellness, retail, and childcare. Known for building trust quickly, motivating individuals toward independence, and delivering exceptional client-centered support. Highly organized, calm under pressure, and dedicated to improving quality of life and employment success for those served.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Job Coach

East Bay Innovations
CA
- Current
  • Provide one-on-one workplace support to adults with disabilities.
  • Coach clients on job tasks, social skills, communication, and independence.
  • Collaborate with employers and support teams to ensure success.
  • Track progress, document outcomes, and promote long-term employment stability.
  • Encourage confidence, self-advocacy, and personal growth.

Head Cashier (Leadership Role)

Lowe’s
Concord, CA
  • Led front-end operations and supported daily workflow.
  • Trained and mentored cashiers to deliver high-quality service.
  • Resolved customer issues and processed complex transactions.
  • Managed schedules and ensured policy compliance.

Cryotherapy Technician

California CryoWellness
Danville, CA
  • Delivered safe, personalized treatments and client education.
  • Maintained equipment, sanitation, and inventory standards.
  • Provided tailored recommendations to support wellness goals.

Pool Attendant / Server

Rancho Valencia Resort & Spa
CA
  • Provided luxury guest service and anticipatory support.
  • Maintained cleanliness and seamless poolside experience.
  • Served food and beverages to clients

Nanny

Various Families
CA
  • Delivered attentive childcare, meal prep, and developmental support.
  • Assisted family’s in light housework duties
  • Homework tutoring

House Cleaner

Private Clients
CA
  • Completed detailed residential cleaning for multiple clients daily.

Education

High School Diploma -

Horizons Charter School
Roseville, CA
01.2021

Skills

  • Job Coaching & Vocational Support
  • Disability Advocacy & Independent Living Skills
  • Team Leadership & Training
  • Customer Service Excellence
  • Conflict Resolution & De-escalation
  • Scheduling & Organization
  • Documentation & Progress Tracking
  • Strong Communication & Rapport Building
  • Safety Awareness & Crisis Response

Certification

CPR / AED / First Aid — National CPR Foundation

Timeline

Job Coach

East Bay Innovations
- Current

Cryotherapy Technician

California CryoWellness

House Cleaner

Private Clients

Head Cashier (Leadership Role)

Lowe’s

Pool Attendant / Server

Rancho Valencia Resort & Spa

Nanny

Various Families

High School Diploma -

Horizons Charter School
Keiana Hughes