Keiana Lowe
Yorba Linda,CA
Summary
Motivated, with proven ability to thrive in fast-paced environments. Known for exceptional communication skills and proactive approach to challenges. Eager to leverage expertise and drive impactful results within your organization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Physical Therapy Aide
ActivBody Physical Therapy
02.2024 - Current
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
Attractions Cast Member
Disney Worldwide Services, Inc.
12.2022 - Current
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
- Facilitated accessibility for guests with disabilities through proper assistance procedures according to company policies.
- Promoted adherence to safety guidelines amongst guests by consistently reinforcing rules during pre-boarding announcements or in-person reminders.
Athletic Trainer Aide Intern
California State University Fullerton
09.2023 - 12.2023
- Aided in maintaining a clean environment, performing housekeeping tasks such as laundry, cleaning tools, and tidying up spaces.
- Contributed to a positive atmosphere by creating friendly interactions between fellow aides
- Kept training room stocked with needed resources to operate smoothly.
To-Go Specialist
Red Robin
01.2022 - 12.2022
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
Education
Bachelor of Science - Kinesiology
California State University - Fullerton
Fullerton, CA05.2024
Skills
- Exceptional communication
- Performance under pressure
- Strong Work Ethic
- Customer service expertise
Certification
CPR and First Aid Certification
Timeline
Physical Therapy Aide
ActivBody Physical Therapy
02.2024 - Current
Athletic Trainer Aide Intern
California State University Fullerton
09.2023 - 12.2023
Attractions Cast Member
Disney Worldwide Services, Inc.
12.2022 - Current
To-Go Specialist
Red Robin
01.2022 - 12.2022
Bachelor of Science - Kinesiology
California State University - Fullerton
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