Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keianna Davis

Summary

Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

12
12
years of professional experience

Work History

Casting Assistant

Casting TaylorMade
02.2023 - 07.2023
  • Collaborated with multidisciplinary team of actors, directors and producers to determine role's requirements.
  • Examined scripts to understand storyline and needed roles.
  • Witnessed all rounds of auditions to determine most qualified talent for roles.
  • Scheduled appointments for auditions or readings with available actors.
  • Coordinated casting sessions by reserving audition space, scheduling talent and spearheading day-of activities.
  • Performed essential administrative support duties by providing scripts, preparing breakdowns, developing shortlists, handling paperwork and agreements and communicating with actors.

Lead Cashier

Ulta Beauty Inc.
11.2021 - 01.2023
  • Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Helped customers complete purchases, locate items, and join reward programs.

Concierge

Phoenix Senior Living
10.2018 - 03.2021
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Facilitated and coordinated transportation services for guests.

Retail Sales Associate

Marshalls
06.2012 - 04.2017
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.

Cashier Team Lead

Burger King
06.2011 - 08.2012
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Education

Bachelor of Arts - Culinary Arts

Kennesaw State University
Kennesaw, GA
05.2024

Bachelor of Arts - Culinary Arts

Calhoun Community College
Tanner, AL
05.2014

High School Diploma -

James Clemens High School
Madison, AL
05.2013

Skills

  • Multi-Tasking Skill
  • Microsoft Office
  • Hospitality and Accommodation
  • Shrinkage Prevention
  • Energy and Physical Stamina
  • Excellent Written and Verbal Communication
  • Goal-Driven
  • Exceeding Customer Expectations
  • POS System Operations
  • Time Management

Languages

Spanish
Limited Working

Timeline

Casting Assistant

Casting TaylorMade
02.2023 - 07.2023

Lead Cashier

Ulta Beauty Inc.
11.2021 - 01.2023

Concierge

Phoenix Senior Living
10.2018 - 03.2021

Retail Sales Associate

Marshalls
06.2012 - 04.2017

Cashier Team Lead

Burger King
06.2011 - 08.2012

Bachelor of Arts - Culinary Arts

Kennesaw State University

Bachelor of Arts - Culinary Arts

Calhoun Community College

High School Diploma -

James Clemens High School

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Keianna Davis