Summary
Overview
Work History
Education
Skills
Timeline
Generic
Keianna Owens

Keianna Owens

Macon,USA

Summary

Recent Mercer University graduate with a B.S. in Neuroscience and minors in Chemistry and Global Health Studies, with a strong foundation in health sciences and a deep passion for community-centered medicine. Seeking entry-level roles that offer direct patient interaction and on-the-job training, with plans to apply to PA school in the near future. Reliable, quick to learn, and dedicated to making a difference in every clinical setting.

Overview

2026
2026
years of professional experience

Work History

Cashier

Walmart
06.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Helped customers complete purchases and locate items.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Volunteer

AKA C.H.I.P.P (Childhood Hunger Initiative Power Pack)
2025 - 2025
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.

Volunteer

Brookdale
2021 - 2025
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Coordinated and managed volunteer activities for community service projects.

Sales Associate

TJ Maxx
07.2022 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Shadowing Experience

Various Medical Facilities
01.2019 - 01.2020
  • Shadowed physicians and physician assistants across departments, including family medicine, emergency care, and internal medicine
  • Observed patient consultations, clinical procedures, and EMR documentation practices

Babysitter, Hostess, Event Staff

Waterfall Country Club
01.2018 - 01.2019
  • Provided attentive service to members and guests, coordinated dining reservations, and supported event set-up
  • Communicated positively with children and guardians.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Played games, worked on puzzles, and read books to young children.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.

Education

Bachelor of Science - Neuroscience; Minors: Chemistry & Global Health Studies

Mercer University
Macon, GA
05.2025

High School Diploma - undefined

Rabun County High School
Tiger, GA
05.2021

Skills

  • Patient Communication
  • Shadowing & Clinical Observation
  • Community Outreach
  • Team Collaboration
  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • HIPAA compliance

Timeline

Cashier

Walmart
06.2024 - Current

Sales Associate

TJ Maxx
07.2022 - 08.2023

Shadowing Experience

Various Medical Facilities
01.2019 - 01.2020

Babysitter, Hostess, Event Staff

Waterfall Country Club
01.2018 - 01.2019

High School Diploma - undefined

Rabun County High School

Volunteer

AKA C.H.I.P.P (Childhood Hunger Initiative Power Pack)
2025 - 2025

Volunteer

Brookdale
2021 - 2025

Bachelor of Science - Neuroscience; Minors: Chemistry & Global Health Studies

Mercer University

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