Keiara Bailey
Dallas,Tx
Summary
Experienced healthcare professional specializing in adult critical care with a proven ability to lead and motivate teams. Skilled in process improvement and conflict resolution, with a focus on enhancing patient satisfaction and team performance. Expertise in respiratory care and comprehensive knowledge of pulmonary and cardiothoracic services.
Overview
11
11
years of professional experience
Work History
Supervisor
UT Southwestern Medical Center
Dallas, TX
08.2023 - Current
- Perform daily inventory and equipment performance checks to ensure sufficient stock levels for all products, and proper functioning.
- Ensure that staff have the necessary tools and resources needed to properly perform their job responsibilities per shift.
- Evaluate employee performance through monthly reviews, audits, and document results accordingly.
- Resolve patient complaints in a timely manner, while ensuring patient satisfaction.
- Provide guidance and direction to staff regarding job duties and responsibilities.
- Foster a positive and motivating work environment, leading to an increase in team morale.
- Address and resolve interpersonal conflicts within the team, maintaining a harmonious work environment.
- Manage scheduling for staff, ensuring adequate coverage for the next shift.
Respiratory Therapist
UT Southwestern Medical Center
Dallas, Texas
02.2021 - 08.2023
- Perform all respiratory care modalities, airway management, and patient assessments.
- Adult critical care, including cardiovascular, pulmonary, neuro, and surgical services.
- Collaborated with interdisciplinary team members to ensure that optimal patient care was achieved.
Respiratory Therapist
Spectrum Health Butterworth Hospital
Grand Rapids, Michigan
02.2018 - 07.2020
- Performs all respiratory care modalities and procedures, including patient education, patient assessments, and airway management.
- Setup and monitor Nitric Oxide and Veletri
- Adult Critical care, Trauma, Surgical, Neuro, Burn, Cardiovascular, and Pulmonary.
- Pediatric General care floors
Respiratory Therapist Student (Paid Internship)
Spectrum Health Butterworth Hospital
Grand Rapids, Michigan
09.2017 - 02.2018
- Performs basic respiratory assessments for patients during therapy.
- Cleans, reassembles, and performance-tests various pieces of patient care equipment.
- Performs respiratory procedures for adult and pediatric patients.
Patient Registration Lead Specialist II
Helen Devos Children’s Emergency
Grand Rapids, Michigan
06.2014 - 05.2017
- Collects required demographic, insurance, clinical, financial, and other information, and ensures accurate and timely information in computerized systems.
- Coordinate information collection, communication, and patient flow with clinical service lines.
- Conducted training sessions for new staff.
- Provided feedback and coaching sessions to assist individual specialists in achieving their targets.
- Analyzed customer feedback, identified trends, and recommended strategies to improve customer satisfaction.
- Evaluated the needs of departments and delegated tasks to optimize overall production.
- Responded to customer inquiries and problems to promote great service.
Education
Bachelor of Science -
Ferris State University
Big Rapids, MI08-2025
Associate of Science - Respiratory
Muskegon Community College
Muskegon, MI12.2017
Skills
- Leadership and team management
- Advanced Respiratory Care Techniques
- Team collaboration
- Relationship building
- Patient Satisfaction Enhancement
- Conflict Resolution and Mediation
- Adult Critical Care: ER, Trauma, Burn, Pulmonary, Neuro, Cardiovascular, and Surgical services
- Neonatal intensive care
Actively participates on Respiratory committees
- Chair of the STAR Committee
- Mentor of the New employee Mentorship Program
References
Available upon request
Timeline
Supervisor
UT Southwestern Medical Center
08.2023 - Current
Respiratory Therapist
UT Southwestern Medical Center
02.2021 - 08.2023
Respiratory Therapist
Spectrum Health Butterworth Hospital
02.2018 - 07.2020
Respiratory Therapist Student (Paid Internship)
Spectrum Health Butterworth Hospital
09.2017 - 02.2018
Patient Registration Lead Specialist II
Helen Devos Children’s Emergency
06.2014 - 05.2017
Bachelor of Science -
Ferris State University
Associate of Science - Respiratory
Muskegon Community College
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