Summary
Overview
Work History
Education
Skills
ASL
Languages
Timeline
Hi, I’m

Keichaun Parker

Suisun,CA

Summary

Professional Learning Trainer with comprehensive experience in developing and implementing effective training programs. Adept at fostering team collaboration and driving results with strong adaptability to changing needs. Skilled in instructional design, curriculum development, and utilizing diverse training methodologies. Known for reliability and commitment to achieving organizational goals.

Overview

5
years of professional experience
4
years of post-secondary education

Work History

Amazon AMXL FC

Learning Trainer
07.2021 - Current

Job overview

  • Prepared reports, presentations and improved the overall operation that required a retrain for the associates that performed below the expected rate to improve performance and confidence
  • Collaborates with the team to define business requirements for various processes, achieve productivity standards and adhere to accuracy standards
  • Conducted regular audits and inspections to maintain compliance with safety regulations and quality standards
  • Learning POC for Night Shift, oversaw the onboarding process of over 250 Amazonias with over a 70% retention rate, while developing my Ambassadors to over 85% promotional growth
  • Certified in GTDR, Side-Rider and Forklift, Electric Pallet Jacks, Reach Truck, Turret Truck, Order Picker and Clamp
  • DEI trained to help create more inclusive and equitable workplace experience, promoting fairness for all individuals

Amazon SC

Learning Ambassador
06.2020 - 07.2021

Job overview

  • Partnered with support teams to develop customized onboarding plans for new associates
  • Supported leadership team by providing real time coaching for under performing associates
  • Worked closely with the WHS team to create process path improvements resulting in a decrease in injuries by 7% in a 6 month period
  • Handle packages from conveyor belt to load onto truck & Unload trucks and put items onto conveyor belt
  • Scan and handle packages from conveyor belt to pallets
  • Certified in GTDR, Side-Rider and Forklift

Education

California State University
CA

Bachelor of Arts from Communications
08.2021 - 05.2023

University Overview

Santa Rosa Junior College
Santa Rosa, CA

Associate of Arts from Communications
08.2018 - 12.2020

University Overview

Skills

  • Trainer coaching
  • Collaborative learning
  • Adaptive learning
  • Facilitation techniques

ASL

ASL

Onboarding up to 3 Hard of hearing associates. Provided ASL support for Deaf associates during team meetings.

Languages

Spanish
Elementary
English
Full Professional

Timeline

California State University
Bachelor of Arts from Communications
08.2021 - 05.2023
Learning Trainer
Amazon AMXL FC
07.2021 - Current
Learning Ambassador
Amazon SC
06.2020 - 07.2021
Santa Rosa Junior College
Associate of Arts from Communications
08.2018 - 12.2020

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Keichaun Parker