Keidy Hermosillo

Claims Professional with years of experience in auto insurance handling FNOL and existing claims in high-volume, remote environments. Skilled in evaluating claims for coverage and liability, interpreting policy language, and supporting claim decisions from initial report through resolution. Proven ability to guide policyholders and claimants through the claims process while coordinating repairs, rentals, and towing services. Known for delivering empathetic, efficient service while maintaining accuracy and compliance with state and company guidelines. Bilingual in English and Spanish, with strong communication, documentation, and multitasking skills. Seeking to contribute adjuster-level expertise in a remote Claims Representative or Auto Claims Adjuster role.