Keifer Chaney
Carterville,IL
Summary
Focused tradesman with 15+ years experience. Considered expert in planning, assigning, and directing work tasks through lead-by-example. Newly found experience and proficiency in insurance claim handling and estimatics. Dedicated team player committed to maintaining a safe work enviornment. Pursuing role where hard work and dedication will be highly valued.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Insurance Claims Specialist
State Farm
Marion, IL
07.2023 - Current
- Calculated benefit payments based on policy terms, coverage limits, and applicable regulations.
- Maintained detailed records of all claim activities including correspondence, decisions, payments.
- Reviewed customer insurance claims to ensure accuracy and completeness of information.
- Reviewed denied claims for errors or omissions before finalizing decision notices.
- Analyzed claim records, policy provisions, and other relevant documents to determine validity of claims.
- Provided guidance to customers regarding their rights and obligations under the insurance policies.
- Participated in training sessions conducted by insurers on new products and services.
- Resolved customer complaints related to insurance claim processing.
- Supported efficient handling of complex claims and followed up on open, denied, or suspended claims to complete required line items.
- Investigated suspicious or fraudulent claims and reported findings to management.
- Ensured compliance with state laws governing insurance practices as well as company policies and procedures.
- Inspected property damage for assessment of repair costs.
- Determined covered insurance losses by studying provisions of policies or certificates.
- Communicated with other departments to establish action plans and manage open claims to closure.
Line Clearance Tree Trimmer (IBEW 702)
Nelson Tree Service
Marion
03.2021 - 07.2023
- Used chainsaws, ropes, herbicides, and climb gear to accurately and safely complete jobs
- Knowledge of rigging, knots, tree identification, steps of tree felling, notches, and herbicides
- Analyzed maps, work folders, emails, phone calls, and customer requests
- Established comprehension of transmission electrical power
- Communicated daily with general foreman to keep track of workload from start to finish
- Interacted with coworkers, supervisors, and other tradesmen in effectively prioritizing/completing workload
- Actively took part in jobsite meetings such as job briefings, toolbox talks, safety stand-downs, and retraining experiences
- Operated and maintained equipment such as skidsteers, atvs, and bucket lifts of variety
- Knowledge of repairing mechanical equipment to reduce cost and downtime
- Communicated effectively with customers to establish good relations and expectations
- Handled issues with ease by implementing critical thinking skills and following protocol.
Foreman Painter
Painters USA
Glendale Heights
04.2016 - 02.2021
- Supervised team of professionals completing painting work for commercial, industrial, institutional, and residential customers
- Checked paint quality, prepared mixes, and monitored coverage
- Used brushes, rollers, and spray guns to complete jobs with speed and accuracy
- Completed final walkthroughs at job sites to close out projects
- Led crew of painters and provided mentoring to each, offering assistance wherever needed
- Provided supervisor with daily status reports on all job tasks and worker's duties
- Inspected completed work for adherence to very strict guidelines and highest quality standards
- Primed, painted, varnished, and laquered walls, woodwork, and surfaces
- Reviewed project details to specify correct materials and equipment for job sites
- Oversaw employee attendance record
- Delegated assignments based on plans, needs, and individual experience
- Verified completed projects met or exceeded expectations of time, cost, and quality
- Analyzed project blueprints
- Interacted with vendors to keep projects operational via deliveries of material
- Meticulously tracked all parts of company property and rental equipment
- Established clear expectations of production, quality, and safety
- Collaborated with management to optimize workflow to achieve demanding schedule targets.
Carpenter
Craftwood4Carpentry
St. Charles
06.2008 - 06.2016
- Arranged and stored materials, machines, tools, and equipment
- Learned diverse construction trades skills including carpentry, painting, drywall, plastering, plumbing, electrical, roofing, tiling, decking, flooring, masonry, and window/door installation
- Gathered and disposed of work site debris to remove safety hazards and boost team productivity
- Used heavy equipment to complete job tasks as needed
- Recognized and reported potential project hinderances and assisted with solutions
- Erected and dismantled scaffolding, braces, shoring walls, and other temporary structures
- Assisted workers with projects in all phases of rough and finish carpentry
- Thorough knowledge on majority of tools and applications
- Usage of power tools such variety of saws, drills, nailers, compressors, and ramsets.
Education
Associate of Fine Arts -
Elgin Community College
Elgin, IL01-2014
Associate of Applied Arts -
Elgin Community College
Elgin, IL01-2014
High School Diploma -
St. Charles East High School
Saint Charles, IL01-2010
Skills
- Critical Thinking
- Complex Problem Solving
- Ability to Work in a Team
- Management Skills
- Quality control standards
- Personal tool set
- Team leadership
- Report writing
- Safety compliant
- Production planning
- Heavy equipment operation
- Effective communication
- Insurance Knowledge
- Claims Investigation
- Coverage Assessments
- Documentation Review
- Estimate Preparation
- Claims Processing
- Data Entry
- Skilled in Xactimate
- Skilled in Excell
Certification
- Florida General Lines Adjuster License - 08/2023
- Georgia Adjuster License - 08/2023
- Kentucky Adjuster License - 08/2023
- Louisiana Adjuster License - 08/2023
- North Carolina Adjuster License - 08/2023
- Oklahoma Adjuster License - 08/2023
- South Carolina Adjuster License - 08/2023
- Texas Adjuster License - 08/2023
- First Aid/CPR Certified
- Stop the Bleed Certified
- Three Rivers Safety Course Training
- Respiratory Protection and Fit Tested
- NCCER Core Curriculum
- NCCER Construction Safety
- AWP/MEWP Operator Training
- OSHA 10 Hour Construction Safety and Health
- OSHA 30 Hour Construction Safety and Health
- PowerSafe T&D Baseline
- PowerSafe Vegetation Specific
- Right-Of-Way Spray License
Timeline
Insurance Claims Specialist
State Farm
07.2023 - Current
Line Clearance Tree Trimmer (IBEW 702)
Nelson Tree Service
03.2021 - 07.2023
Foreman Painter
Painters USA
04.2016 - 02.2021
Carpenter
Craftwood4Carpentry
06.2008 - 06.2016
Associate of Fine Arts -
Elgin Community College
Associate of Applied Arts -
Elgin Community College
High School Diploma -
St. Charles East High School
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