Keila Babb
Greenville,SC
Summary
Results-driven Information Technology professional with expertise in business operations, financial systems, compliance initiatives, and process improvement. Collaborates with leadership and stakeholders to achieve project goals and ensure regulatory adherence. Excels in communication, analytical problem-solving, documentation management, and technical troubleshooting.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Financial Relationship Banker
Huntington National Bank
08.2026 - Current
- Assessed business and customer needs, recommending tailored solution options.
- Collaborated with internal teams to resolve issues, enhancing customer experiences and meeting operational goals.
- Enhanced banking technology platforms and digital tools to improve customer service and operational efficiency.
- Kept documentation accurate and current while following organizational and regulatory requirements.
- Explained complex information clearly to stakeholders with different levels of technical knowledge.
Complex Finance Manager
Hyatt Corporation
07.2024 - 07.2026
- Supported cross-functional initiatives across finance operations and corporate stakeholders to meet project objectives and business goals.
- Kept reporting process documentation and performance metrics current to assist organizational decision-making.
- Worked with internal departments and external partners to resolve operational issues and apply process improvements.
- Balanced multiple priorities and project timelines in a deadline-driven environment.
- Built reporting solutions and analytical tools to support budgeting, forecasting, and operational planning.
- Assisted audit readiness and compliance efforts through detailed documentation and process controls.
- Connected leadership teams and operational departments to support execution of organizational initiatives.
Relationship Banker
Truist Bank
12.2023 - 07.2024
- Supported banking technology platforms and digital tools to assist customer service and improve daily operations.
- Reviewed business and customer needs to identify suitable solutions.
- Kept documentation accurate and up to date while following organizational and regulatory requirements.
- Worked with internal teams to fix issues, improve customer experiences, and support operational goals.
- Explained complex information clearly to stakeholders with different technical backgrounds.
Education
Associate of Applied Science - Information Technology And Networking
DeVry University
Bachelor of Science - Information Technology: Cybersecurity
DeVry University
Skills
- Project coordination and documentation
- Technical communication
- Vendor management
- Cross-functional collaboration
- IT support
- Business requirements analysis
- Process improvement strategies
- Reporting and analysis
- Risk management and compliance monitoring
- Issue resolution
Certification
- Networking Essentials Certification
- Notary Public
- NMLS License
Military Experience
Human Resource Specialist | U.S. Army | May 2014 - May 2022
- Managed personnel information systems and highly sensitive records while maintaining regulatory compliance.
- Coordinated administrative projects involving multiple departments and stakeholders.
- Developed and maintained operational documentation and reporting processes.
- Provided technical and administrative support to leadership teams.
- Ensured accuracy, security, and integrity of organizational data.
Timeline
Financial Relationship Banker
Huntington National Bank
08.2026 - Current
Complex Finance Manager
Hyatt Corporation
07.2024 - 07.2026
Relationship Banker
Truist Bank
12.2023 - 07.2024
Associate of Applied Science - Information Technology And Networking
DeVry University
Bachelor of Science - Information Technology: Cybersecurity
DeVry University