Keila Cardona
Summary
To commence a career with an organization that encourages personnel development, promotes professional behavior and a strong business ethic, and embraces a work culture that rewards performance. Motivated and personable business professional. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive and confidential records. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Driver & Key Loader
EDS Service Solution
Fort Lauderdale,FL
12.2021 - Current
- Pick-up and deliver vehicles, locally, while following all rules of parking facility
- Move vehicles forward in individual lanes to make space for returns
- Have knowledge of surroundings and maintain friendly interaction with customers
- Work unsupervised when no supervisor available
- Follow instructions from supervisor, management, or car callers when vehicles are needed immediately
- Report and return items left in vehicles by customers.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
Human Resources Assistant & Payroll Specialist
Broward Factory Service Corporate Office
Fort Lauderdale,FL
02.2022 - 03.2022
- Print out corporate payroll every Monday,gather payroll from individual branches to calculate totals and edit before finalizing and entering onto spreadsheet
- Communicate with bookkeepers and management via phone or emails for corrections/updates before submitting to CoAdvantage
- Calculate vacation, holiday or overtime hours for individual employees
- Process all new hire and termination paperwork and email errors to the office's bookkeeper
- Enter information in Intellicorp for background check, check MVRs to make sure driver's license & social-security information is provided/current before submitting to CoAdvantage and once all verified notify branches to send new hire for drug-test
- Check A-Check for drug-test updates periodically and notify management with results via phone
- Complete the following weekly reports: Accounting Breakdown, Overtime (email to corporate CEO, VP and branch managers ), Termination, 401K & Benefits Deduction Breakdown after payroll has been approved
- Collect/save Safety Meeting logs, pay Intellicorp invoice, send spreadsheet of Cigna charges to all branch managers, enter all new hires/terminations in ACA
- Scan and file confidential documentations.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Prepared monthly termination lists to be added to permanent records.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Helped employees register for benefits programs using online portals.
- Recruited and screened qualified potential employees.
- Compiled employee records from individual departments to maintain central files.
- Converted employee status from temporary to permanent.
- Reduced workers' compensation claims by instituting corporate safety training program.
Home Warranty Contracts and Mail Administrator
Broward Factory Service Corporate Office
Fort Lauderdale,FL
01.2012 - 02.2022
- Responsible for billing and processing all new home warranty contracts
- Conduct research; compile data, compliancy and award pro-fees to realtors
- Prepare invoices, printing and mailing all customer renewal notices
- Coordinate office services, such as records, pricing, supplies, postage, as well as mastering sophisticated machinery
- Oversee and managing incoming correspondences
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Administrative Assistant/Front
Broward Factory Service Corporate Office
Fort Lauderdale,FL
01.2009 - 01.2012
- Answer central telephone system, screen and direct calls accordingly
- Take and relay messages
- Maintain employee and department directories
- Monitor office forms and procedures, and assists with administrative tasks
- Perform clerical duties with speed, accuracy and without constant supervision
- Immense ability to maintain a good working relationship with all co-workers, vendors, clients and the public and to use good judgment in recognizing scope of authority
- Participate in group projects as needed.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Handled office supply orders and inventorying.
- Aided colleagues, managers and customers through regular communication and assistance.
- Monitored office supplies by checking inventory and placing orders.
- Collected, sorted and distributed mail and prepared mail, messages and courier deliveries.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Welcomed patrons and immediately offered assistance by asking open-ended questions.
- Organized and transferred incoming mail and checked correctness of outgoing mail.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Managed conference scheduling and travel arrangements for key personnel.
Central Station Dispatcher
Devcon Security Services Corp
Hollywood,FL
01.2002 - 01.2008
- Enter information into MAS alarm system verifying the location and determining the appropriate responder
- Receive incoming calls from the public and direct to appropriate persons for action
- Entrusted to manage office in the supervisor's absence
- Provided timely, courteous and knowledgeable response to information requests.
- Maintained updated and detailed records of calls in physical and electronic database.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Answered calls from automatic routing system and took basic information from callers.
Education
Diploma - Medical Assisting
City College
2002
Skills
- Front-Office Operations
- Written Correspondence
- Computer Savvy
- Customer Service
- Data Entry 35-40 WPM
- Scheduling
- Microsoft Applications
- MAS-Sage 100
- UPS Worldship
- Time Management
- Fast Learner
- Ability to Multitask
- Strong Work Ethic
- Punctuality
- Professional Presentations
- Vehicle Inspection
- Valid Driver's License
- Documentation and Recordkeeping
- Verbal and Written Communication
Languages
Spanish
Timeline
Human Resources Assistant & Payroll Specialist
Broward Factory Service Corporate Office
02.2022 - 03.2022
Driver & Key Loader
EDS Service Solution
12.2021 - Current
Home Warranty Contracts and Mail Administrator
Broward Factory Service Corporate Office
01.2012 - 02.2022
Administrative Assistant/Front
Broward Factory Service Corporate Office
01.2009 - 01.2012
Central Station Dispatcher
Devcon Security Services Corp
01.2002 - 01.2008
Diploma - Medical Assisting
City College