Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keila Diaz Martinez

Miami,FL

Summary

Ambitious Receptionist equipped to handle front desk operations, greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

2
2
years of professional experience

Work History

Receptionist

The Palace at Kendall
Miami, FL
07.2023 - Current
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.

Cashier

Winn Dixie Supermarket
Miami, FL
09.2022 - 07.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.

Sales Associate

Shusha Boutique
Miami, FL
08.2022 - 10.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.

Education

High School Diploma -

Coral Reef Senior High School
Miami, FL
06-2022

Skills

  • Spanish and English Fluency
  • Client Support
  • Relationship Building
  • Cultural awareness and sensitivity
  • Critical Thinking
  • Documentation and recordkeeping

Languages

English
Professional
Spanish
Professional

Timeline

Receptionist

The Palace at Kendall
07.2023 - Current

Cashier

Winn Dixie Supermarket
09.2022 - 07.2023

Sales Associate

Shusha Boutique
08.2022 - 10.2022

High School Diploma -

Coral Reef Senior High School

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Keila Diaz Martinez