MEIRY PEREZ
Huron,SD
Summary
Experienced business professional with a strong focus on administrative excellence and commitment to delivering exceptional customer service. Proven track record in effectively managing reception duties, maintaining accuracy, and ensuring smooth daily operations to optimize client satisfaction. Thrives in collaborative team environments, excels in adapting to dynamic demands through multitasking abilities and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Receptionist
WIC
03.2024 - Current
- Confirm appointments, communicate with clients, and update client records.
- Answer phone promptly and direct incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Personal Banker
First National Bank of Omaha
06.2021 - 05.2023
- Develop customer relationships and offer the appropriate product at the appropriate time to help build financial well-being for our customers
- Adhere to policies and procedures, specifically recognizing high risk situations and consulting with branch leadership before proceeding
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Bilingual Customer Service Representative
Premier Bank Card
01.2021 - 06.2021
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
- Collaborated with other departments as needed to resolve customer issues that required cross-functional support or expertise.
SAP Clerk
Dakota Provisions
06.2018 - 12.2020
- Ensured compliance with regulatory requirements through diligent maintenance of accurate master data records within SAP.
- Facilitated smooth supply chain operations by coordinating material deliveries and monitoring transportation schedules within the SAP platform.
- Improved inventory control with meticulous data entry and reconciliation of stock discrepancies in SAP.
Physical Therapist Assistant
TAPR Coop.
09.2014 - 04.2018
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients'' recovery process.
Education
Associate of Science - Physical Therapy
University Interamericana of Ponce
Ponce, Puerto Rico06-2014
Vocational High School - Concentration in Business Administration
Dra. Maria S. Lacot
Guayama, Puerto Rico06-2011
Skills
- Fluency in Spanish and English
- Self-Starter
- Proactive Learning Approach
- Tech-Savvy
Timeline
Receptionist
WIC
03.2024 - Current
Personal Banker
First National Bank of Omaha
06.2021 - 05.2023
Bilingual Customer Service Representative
Premier Bank Card
01.2021 - 06.2021
SAP Clerk
Dakota Provisions
06.2018 - 12.2020
Physical Therapist Assistant
TAPR Coop.
09.2014 - 04.2018
Associate of Science - Physical Therapy
University Interamericana of Ponce
Vocational High School - Concentration in Business Administration
Dra. Maria S. Lacot
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