Keila Morales
Northampton,PA
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Lehigh Valley Physicians Group
Whitehall, PA
01.2018 - Current
- Administered injections, medications and treatments as directed by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Filed insurance claims forms in accordance with applicable regulations.
Education
GED -
The Literacy Center
Allentown, PARMA - Medical Assistant
Lincoln Technical Institute
Allentown Skills
- Patient care
- Insurance verification
- HIPAA compliance
- Clinical documentation
- Customer service
- Medical terminology
- Conversant in Spanish
- Compassionate
- Electronic health records
- Communication skills
- Problem solving
- Team collaboration
Certification
- Certified Medical assistant
Accomplishments
- Super user
Languages
Spanish
Professional
References
References available upon request.
Timeline
Medical Assistant
Lehigh Valley Physicians Group
01.2018 - Current
GED -
The Literacy Center
RMA - Medical Assistant
Lincoln Technical Institute
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