Keila Rejas
Miami,FL
Summary
Dedicated Sales Associate with proven skills in customer service, team collaboration, and problem-solving. Recognized for effectively managing customer interactions and training team members to enhance overall store performance.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Sales Associate
Miracle Marketplace
Miami, FL
10.2025 - Current
- Assisted customers with product selection, sizing and styling.
- Assisted customers with product selection and inquiries.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Handled returns and exchanges in accordance with store policy.
- Processed transactions accurately using point-of-sale system.
- Trained new associates on company policies and procedures.
Content Creator
TikTok
Miami, FL
01.2023 - Current
- Developed engaging video content for diverse audiences on a popular social media platform.
- Planned, produced and edited video projects to maximize engagement.
- Edited and optimized video content for maximum reach across various digital channels.
- Collaborated with influencers to create authentic brand partnerships and promotional campaigns.
- Researched trending topics and challenges to enhance audience engagement and relevance.
- Curated content for social media platforms.
- Managed community interactions, responding to comments and fostering positive discussions.
- Coordinated with cross-functional teams to align messaging with brand voice and goals.
Cashier
Publix
Miami, FL
12.2022 - 10.2025
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained a clean and organized checkout area to enhance customer experience.
- Resolved customer complaints promptly while maintaining a positive store atmosphere.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Trained new cashiers on register procedures and customer service standards.
Education
Bachelor of Science - Nursing
Florida International University
Miami, FL05-2029
High School Diploma -
Florida Christian School
Miami, FL05-2025
Skills
- Sales techniques
- Customer service
- Brand promotion
- Problem solving
- Time management
- Team collaboration
- Communication skills
- Professional demeanor
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Associate
Miracle Marketplace
10.2025 - Current
Content Creator
TikTok
01.2023 - Current
Cashier
Publix
12.2022 - 10.2025
Bachelor of Science - Nursing
Florida International University
High School Diploma -
Florida Christian School