Keila Rivera
Mechanicsburg,PA
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Data Collection Tech
USPS
Harrisburg, PA
12.2020 - Current
- Organized and maintained databases of collected information in an efficient manner.
- Ensured timely completion of projects by meeting established deadlines for data collection.
- Analyzed qualitative and quantitative information to identify trends or patterns in the data.
- Created reports summarizing results of the data collected with visual aids such as charts or graphs.
- Collaborated with other departments to ensure accuracy and consistency of gathered information.
- Maintained detailed records of all activities related to collecting, verifying, and organizing data.
- Performed quality control checks on incoming data to ensure it meets requirements set forth by management.
- Identified discrepancies between expected outcomes and actual results after analyzing collected information.
- Provided support in developing strategies for improving current processes related to gathering data.
- Reviewed existing sources of information such as documents, reports or other materials for potential use in analysis.
- Coordinated with various teams within the organization to collect necessary input for completing projects.
- Kept data secure and followed proper procedures for uploading and transmitting information.
- Stayed on top of daily workload with speed and efficiency.
CNA
Merakey
Harrisburg, PA
03.2018 - 04.2021
- Documented patient care services by charting in designated areas.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Assisted residents in preparing for activities and social programs.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
Education
Some College (No Degree) - CNA
Harrisburg Area Community College
Harrisburg, PA01-2009
Some College (No Degree) - Medical Billing And Coding
Interamerican University of Puerto Rico
Puerto Rico 01-2002
Associate of Science - Pharmacy Technician
CEM
Puerto Rico 12-2001
Accounting And Business Management - Accounting Assistant
Pedro Falu Orellano Vocational Program
Fajardo, Puerto Rico 01-2000
Associate of Science - Biology
Harrisburg Area Community College
Harrisburg, PASkills
- Data Management
- Data Security
- Machine Learning
- Data Warehousing
- Microsoft Excel
- Decision-Making
- Data Analysis
- Conflict Resolution
- Team Collaboration
- Bilingual
Timeline
Data Collection Tech
USPS
12.2020 - Current
CNA
Merakey
03.2018 - 04.2021
Some College (No Degree) - CNA
Harrisburg Area Community College
Some College (No Degree) - Medical Billing And Coding
Interamerican University of Puerto Rico
Associate of Science - Pharmacy Technician
CEM
Accounting And Business Management - Accounting Assistant
Pedro Falu Orellano Vocational Program
Associate of Science - Biology
Harrisburg Area Community College