Keila Valentin-Torres
Account Executive / Manager
Lakewood,Calif
Summary
Accomplished Sales Manager that maintains open and positive relationships with current and prospective clients with regular follow up. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths.
With over 15 years of successfully analyzing an organization's critical business requirements. Have developed innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, building a successful team model and improving customer service. Proven leader ready to make hard decisions and counsel companies to long-term success. Well-qualified and adept at planning and implementing onsite and remote training programs and workshops. Highly organized and motivated with demonstrated track record of building relationships with clients and developing successful sales campaigns and managing teams. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
18
18
years of professional experience
Work History
Account Executive
Dish/Boost Mobile
05.2015 - 09.2022
- Responsible for developing relationships with over 100 small business owners.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Event Planning and participating in outreach programs.
- Stayed abreast of competitive landscape and emerging technologies to best position brand in global marketplace.
- Conducted individual and group trainings / Education on management and business practices.
- Businesses had monthly YOY growth
- Identified client business needs by gaining understanding of goals, objectives and processes.
- Attended networking events to build relationships and identify sales opportunities
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
Retail Store Manager
Radio Shack
04.2010 - 03.2015
- Consistently trending 1% - 5% MOM growth in sales
- Knowledgeable manager with full P&L control
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Trained team members in successful strategies to meet operational and sales targets.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success
Account Manager
Blue Chip Voice And Data
04.2009 - 01.2010
- Actively pursued new and existing accounts resulting in increased sales revenue
- Effectively trained large groups resulting in increased productivity.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Liaised between account holders and various departments.
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
Store Manager
Verizon Wireless Corporation
04.2004 - 02.2009
- Manager successfully multiple locations
- Promoted team atmosphere resulting in 4% year over year growth
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
- Conducted monthly inventories of raw materials and components on work floor.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Managed compliance efforts, inventory, reporting and audits
Education
Bachelors of Science Degree - Business Management
University of Phoenix
Los Angeles, CA12.2008
Skills
- Verbal and Written Communication
- Integrity and Honesty
- Sales Expertise
- Business Development and Planning
- Team Player
- Client Relationship-Building / Service
- Consultative Selling Techniques
- Self-Management
- Presentations and Demonstrations
- Business Needs Analysis
Timeline
Account Executive
Dish/Boost Mobile
05.2015 - 09.2022
Retail Store Manager
Radio Shack
04.2010 - 03.2015
Account Manager
Blue Chip Voice And Data
04.2009 - 01.2010
Store Manager
Verizon Wireless Corporation
04.2004 - 02.2009
Bachelors of Science Degree - Business Management
University of Phoenix
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