Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keilah Hernandez

Anthony,TX

Summary

Dynamic Personal Banker and Media Director with a proven track record at First Convenience Bank and WetNWild. Excelled in relationship building and branch operations, enhancing customer satisfaction and brand awareness. Skilled in fostering long-lasting client relationships and leading team development, demonstrating both strong interpersonal communication and strategic media planning.

Overview

2
2
years of professional experience

Work History

Personal Banker

First Convenience Bank
El Paso, TX
11.2023 - Current
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.

Media Director

WetNWild
Anthony, TX
05.2023 - 03.2024
  • Handled external communications with media and public relations professionals.
  • Increased brand awareness by developing and executing comprehensive media strategies.
  • Led training initiatives for junior team members, ensuring continued professional development within the organization''s media department.

Education

Andress Highschool
El Paso, TX
2023

Skills

  • Relationship building
  • Branch operations
  • Customer service
  • Customer satisfaction

Languages

Spanish
Native or Bilingual

Timeline

Personal Banker

First Convenience Bank
11.2023 - Current

Media Director

WetNWild
05.2023 - 03.2024

Andress Highschool
Keilah Hernandez