Keilah Searfoss
Academy Prep Center of Lakeland
Plant City,FL
1
Certification
9
years of professional experience
Experienced Admissions Coordinator with 7+ years of success guiding families through enrollment, verifying records, and supporting regulatory compliance. Known for attention to detail, clear communication, and smooth admissions workflows.
Work History
Admissions Coordinator
6 Years 6 Months- Coordinate admissions inquiries, guiding families through application process, interview, and enrollment requirements.
- Manages student records and applicant data, maintaining accuracy across admissions files and databases.
- Schedule campus tours, shadow day visits, and family meetings to support recruitment efforts.
- Communicate with prospective families, answering questions and providing timely follow-up throughout the admissions process.
- Review completed applications for completeness, identifying missing documentation before submission deadlines.
- Streamline admissions workflows, improving handoff between inquiry, review, and enrollment stages.
- Trained support staff on admissions procedures, recordkeeping standards, and family communication expectations.
- Provide exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Plan student recruitment initiatives, events, and marketing.
- Duties and Responsibilities:
- Recruitment/Admissions:
- Plans student recruitment initiatives, events, and marketing
- Approaches public with positive attitude as a representative of the school
- Discusses school mission with prospective families and community members
- Updates and creates marketing materials
- Manages admissions and scholarship files and paperwork
- Schedules student testing and maintains appropriate records
- Requests student files from prior school
- Coordinates with all necessary staff to process incoming student paperwork
- Creates and maintains general student roster
- Coordinates letters regarding admissions decisions
- Coordinates Fall packets
- Scholarships/Compliance:
- Acts as Step Up For Students Scholarship (SUFS) Program Coordinator
- Liaison with SUFS
- Manages online school application and packet
- Follows and guides families through the application process
- Maintains reports/records as required
- Attends workshops as required
- Submits verification quarterly
- Submits test scores as required
- Manages the digital and paper files for all students, through the use of RenWeb and spreadsheets
- Coordinates with other staff and families to ensure all student paperwork is received and filed
- Updates student information as necessary
- Organizes using FCIS, FDOE, and any other regulatory requirements
- Processes all internal and external records requests
- Assists Business Manager with yearly FDOE compliance requirements
- Assists in the completion of the annual school survey Brings to the attention of the Business Manager any potential compliance issues
- Administrative/General:
- Supports the front desk outside of recruitment season, including:
- Answering phone calls and receiving visitors
- Monitoring access to the campus
- Providing basic first aid for students
- Assisting students, parents, faculty, staff and school visitors
- Attendance
- Contacts parents as needed
- Ensures school policies and expectations are enforced. Discusses school mission with prospective families and community members
- Manages admissions and scholarship files and paperwork
- Schedules student testing and maintains appropriate records
- Requests student files from prior school
- Coordinates with all necessary staff to process incoming student paperwork
- Creates and maintains general student roster
- Coordinates letters regarding admissions decisions
- Coordinates Fall packets
- Scholarships/Compliance:
- Acts as Step Up For Students Scholarship (SUFS) Program Coordinator
- Liaison with SUFS
- Manages online school application and enrollment forms
- Follows and guides families through the application process
- Maintains reports/records as required
- Attends conferences as required
- Submits verification quarterly
- Submits test scores as required
- Manages the digital and paper files for all students, through the use of RenWeb and spreadsheets
- Coordinates with other staff and families to ensure all student paperwork is received and filed.
- Updates student information as necessary
- Organizes using FCIS, FDOE, and any other regulatory requirements
- Processes all internal and external records requests
- Assists Business Manager with yearly FDOE compliance requirements
- Assists in the completion of the annual school survey Brings to the attention of the Business Manager any potential compliance issues
Front Desk Receptionist
2 Years 8 Months- Greeted guests promptly, completed check-in and check-out procedures, and verified reservation details.
- Managed multi-line phone system, routed calls, and answered guest inquiries with professionalism.
- Processed payments accurately, handled cash transactions, and balanced front desk records.
- Entered reservations into property management system and updated room availability throughout shift.
- Coordinated with housekeeping and maintenance to support room readiness and guest satisfaction.
- Resolved guest concerns quickly, escalating issues to management when necessary.
- Maintained organized front desk files, mail, and message logs for smooth daily operations.
- Maintained organized and clean front office area to create professional and welcoming a professional and welcoming a professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Oversaw major department celebrations.
- Planned and managed large events including wedding parties, sports teams, and large meetings.
- Greeted guests, completed check-in and check-out, and verified reservations with accuracy.
- Managed phone calls, messages, and guest inquiries using professional hospitality communication.
Education
Associate of Arts - Business Administration
Skills
Admissions processes
Data verification
Client relations
Organizational skills
Time management
Attention to detail
Teamwork and collaboration
Reliability
Communication skills
Professionalism
Admissions presentations
Regulatory compliance
Certification
- Professional Learning Training - 2026
- CPR,AED & Basic Aid Training - 2024
- Suicide Alertness SafeTALK - 2021
Timeline
Admissions Coordinator
Academy Prep Center of Lakeland
05.2020 - CurrentRead More
Front Desk Receptionist
Comfort Inn by Choice Hotels
09.2017 - 05.2020Read More
Hillsborough Community College
Associate of Arts from Business Administration
Read More