MELISSA R. PINTO
San Francisco,CA
Summary
Successful Human Services provider offering 9+ years of success in program directing, teaching, training and coordinating. Recognized for working with diverse groups of individuals and providing the necessary resources to become self-sufficient. Acknowledged as a trusted team player, experienced and proficient in helping clients and organizations meet their goals.
Overview
8
8
years of professional experience
Work History
Admissions Director & Education Coordinator
SF Tikes Academy
06.2022 - Current
- Recruit and admit new families to grow and maintain enrollment.
- Oversee the teaching staff and work closely to develop curriculum to ensure children’s developmental needs are met.
- Established and enforced policies and objectives governing learning activities.
- Increased school registrations with improved promotional approaches, outreach strategies and parent engagement plans.
Preschool Teacher
SFUSD
06.2020 - 06.2022
- Preschool Educator serving a diverse population of students and providing quality instruction and equitable support
- Collaborated with families to assist in growth, development and education to increase potential.
- Identified available community resources and programs for families.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
Preschool Educator
SF Tikes Academy
10.2018 - 06.2020
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Temp File Owner
Progressive
06.2018 - 10.2018
- Temp position providing exceptional customer service to individuals and families in difficult times.
- Consulted with customers to assess needs and propose optimal solutions.
Temp Management Trainee
Enterprise
04.2018 - 06.2018
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
- Explained services and products to customers in friendly and engaging way.
- Assisted established management staff with operational oversight, business development and process improvement strategies.
Case Manager
Caminar For Mental Health
01.2016 - 04.2018
- Communicate clients’ progress by conducting weekly interdisciplinary meetings and evaluations.
- Helped clients' receive appropriate, high-quality care with reasonable results.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented clients' interactions and interventions in electronic charting systems.
PROGRAM COORDINATOR
Boys & Girls Club Of Southern Nevada
01.2016 - 08.2016
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Assisted with community resources for healthcare and mental health.
Education
Master of Arts - Early Childhood Education Leadership
Ashford University
San Diego, CA06.2020
Bachelor of Science - Human Services
University of Nevada Las Vegas
Las Vegas, NV05.2016
Skills
- Registration Coordination
- Employee Supervision
- Admissions Processes
- Office Management
- Client Relationships
- Registration Paperwork
- Client Representation
Timeline
Admissions Director & Education Coordinator
SF Tikes Academy
06.2022 - Current
Preschool Teacher
SFUSD
06.2020 - 06.2022
Preschool Educator
SF Tikes Academy
10.2018 - 06.2020
Temp File Owner
Progressive
06.2018 - 10.2018
Temp Management Trainee
Enterprise
04.2018 - 06.2018
PROGRAM COORDINATOR
Boys & Girls Club Of Southern Nevada
01.2016 - 08.2016
Case Manager
Caminar For Mental Health
01.2016 - 04.2018
Master of Arts - Early Childhood Education Leadership
Ashford University
Bachelor of Science - Human Services
University of Nevada Las Vegas
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