Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keilah G. Chambers

Public Health Community Health Worker
Mineral ,VA

Summary

Highly motivated and committed public health professional offering over 10 years of experience, with a proven history of superior performance at the individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.

Overview

9
9
years of professional experience
1
1
Language

Work History

Server/Bartender

Vitos Italian Restaurant
Mineral , Virginia
08.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Certified Community Health Worker

22nd Century Technologies/RAHD
Fredericksburg, VA
12.2020 - 03.2025
  • Patient education/ Interviews for local health department reporting and tracking.
  • Assisted clients in navigating complex healthcare systems by providing guidance on insurance coverage options and connecting them with appropriate providers or agencies.
  • Increased awareness of available resources by organizing and participating in community health fairs and events.
  • Developed educational materials tailored to specific population needs, ensuring clarity and relevance for maximum impact on public health initiatives.
  • Enhanced patient outcomes by providing education on disease prevention and healthy lifestyle choices.
  • Collected data on program effectiveness, utilizing findings to continuously improve service provision and meet community needs.

Medical Office Manager

Marque Urgent Care LLC
San Diego, California
08.2016 - 05.2020
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
  • Empowered employees to independently resolve problems and disputes
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Oversaw accounting, budgeting and financial reporting.
  • Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing annual budgets.
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Managed10 employees with various personalities and from different cultures for large multi practice urgent care-physician practice.

Front and Back Office Medical Assistant

Lomita Family Medical Group
Spring Valley, California
06.2022 - 08.2022
  • Reporting lab results to the county when positive communicable disease reports arise
  • Patient education/ Plan of care (providing resources and support in accordance to diagnosis)
  • Upholding proper phone etiquette while working in a fast-paced environment. Triaged patients in-person and via telephone to help optimize clinical resources.
  • Referral submissions and coordination.
  • Calling patients to come to the office for any preventive lab work and visits
  • Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
  • Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.

Education

Bachelor of Science - Public Healh

California Baptist University
Riverside, CA
03.2022 - Current

Certified Community Health Worker - Public Health

Virginia Certification Board
Virginia

Professional Spanish Interpreter - Spanish Interpreting

Virginia Institute of Interpreting
Virginia
05.2001 -

Medical Assisting

Kaplan College
Chula Vista, CA
09.2011 - 08.2012

High School Diploma -

Helix Charter High School
La Mesa, CA
08.2007 - 06.2011

Skills

    Exceptional patient care

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Timeline

Server/Bartender

Vitos Italian Restaurant
08.2022 - Current

Front and Back Office Medical Assistant

Lomita Family Medical Group
06.2022 - 08.2022

Bachelor of Science - Public Healh

California Baptist University
03.2022 - Current

Certified Community Health Worker

22nd Century Technologies/RAHD
12.2020 - 03.2025

Medical Office Manager

Marque Urgent Care LLC
08.2016 - 05.2020

Medical Assisting

Kaplan College
09.2011 - 08.2012

High School Diploma -

Helix Charter High School
08.2007 - 06.2011

Professional Spanish Interpreter - Spanish Interpreting

Virginia Institute of Interpreting
05.2001 -

Certified Community Health Worker - Public Health

Virginia Certification Board
Keilah G. ChambersPublic Health Community Health Worker