Keilah G. Chambers
Public Health Community Health Worker
Mineral ,VA
Summary
Highly motivated and committed public health professional offering over 10 years of experience, with a proven history of superior performance at the individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Overview
9
9
years of professional experience
1
1
Language
Work History
Server/Bartender
Vitos Italian Restaurant
Mineral , Virginia
08.2022 - Current
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Certified Community Health Worker
22nd Century Technologies/RAHD
Fredericksburg, VA
12.2020 - 03.2025
- Patient education/ Interviews for local health department reporting and tracking.
- Assisted clients in navigating complex healthcare systems by providing guidance on insurance coverage options and connecting them with appropriate providers or agencies.
- Increased awareness of available resources by organizing and participating in community health fairs and events.
- Developed educational materials tailored to specific population needs, ensuring clarity and relevance for maximum impact on public health initiatives.
- Enhanced patient outcomes by providing education on disease prevention and healthy lifestyle choices.
- Collected data on program effectiveness, utilizing findings to continuously improve service provision and meet community needs.
Medical Office Manager
Marque Urgent Care LLC
San Diego, California
08.2016 - 05.2020
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Empowered employees to independently resolve problems and disputes
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Oversaw accounting, budgeting and financial reporting.
- Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing annual budgets.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed10 employees with various personalities and from different cultures for large multi practice urgent care-physician practice.
Front and Back Office Medical Assistant
Lomita Family Medical Group
Spring Valley, California
06.2022 - 08.2022
- Reporting lab results to the county when positive communicable disease reports arise
- Patient education/ Plan of care (providing resources and support in accordance to diagnosis)
- Upholding proper phone etiquette while working in a fast-paced environment. Triaged patients in-person and via telephone to help optimize clinical resources.
- Referral submissions and coordination.
- Calling patients to come to the office for any preventive lab work and visits
- Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
- Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
Education
Bachelor of Science - Public Healh
California Baptist University
Riverside, CA 03.2022 - Current
Certified Community Health Worker - Public Health
Virginia Certification Board
VirginiaProfessional Spanish Interpreter - Spanish Interpreting
Virginia Institute of Interpreting
Virginia 05.2001 -
Medical Assisting
Kaplan College
Chula Vista, CA 09.2011 - 08.2012
High School Diploma -
Helix Charter High School
La Mesa, CA 08.2007 - 06.2011
Skills
Exceptional patient care
Medical office administration
Monitoring patient progress
Direct Patient Care
Timeline
Server/Bartender
Vitos Italian Restaurant
08.2022 - Current
Front and Back Office Medical Assistant
Lomita Family Medical Group
06.2022 - 08.2022
Bachelor of Science - Public Healh
California Baptist University
03.2022 - Current
Certified Community Health Worker
22nd Century Technologies/RAHD
12.2020 - 03.2025
Medical Office Manager
Marque Urgent Care LLC
08.2016 - 05.2020
Medical Assisting
Kaplan College
09.2011 - 08.2012
High School Diploma -
Helix Charter High School
08.2007 - 06.2011
Professional Spanish Interpreter - Spanish Interpreting
Virginia Institute of Interpreting
05.2001 -
Certified Community Health Worker - Public Health
Virginia Certification Board