Server, Bartender
Jenice Navarro
Rancho Cucamonga,CA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Dependable phlebotomist effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level phlebotomist position. Ready to help team achieve company goals.
Overview
10
10
Work History
Server/Bartender
Chili's Bar And Grill
07.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Supported needs of many- person wait staff who attended to specific needs of countless customers daily for slow paced restaurant with social relevancy and intentionality.
Education
Certificate - Phlebotomy
Phlebotomy Training Specialist
Riverside10.2022
High School Diploma -
Alta Loma High School
Alta Loma, CA05.2012
Skills
- Safe Food Handling
- Food Running
- Guest Engagement
- Daily Specials Memorization
- Front-Of-House Display Creation
- Food Sales and Promotion
- Menu Memorization
- Cash Handling
- Exceptional Customer Service
- Dining Area Maintenance
- Performance Improvement
- Item Promotion
- Order Accuracy
- Multitasking Abilities
- Positive Attitude
- Phlebotomy Procedures
- Health Education
- Drawing Blood
- Specimen Collection
- Patient Confidentiality
- Time Management
- Blood Collections
- Hazardous Waste and Disposal
- Proper Storage Procedures
- Sharps Disposal
- Specimen Labeling Procedures
- Quality Patient Care
- Collections Procedures
- Venipuncture and Capillary Puncture
- Specimen Handling
- Answering Questions
- Patient Identification
Work Preference
Work Type
Part TimeFull TimeLocation Preference
On-SiteImportant To Me
Work-life balanceHealthcare benefitsPaid time off401k matchFlexible work hoursCareer advancementPaid sick leaveCompany CultureCertification
- Phlebotomist License
- Certified Phlebotomist, Phlebotomy Training Specialist - Oct. 3 - Oct. 19 2023
- NHA Certificate
- Phlebotomy extern Training, Bolivar Family Medical Clinic - April 1st-5th 2024
Timeline
Server/Bartender
Chili's Bar And Grill
07.2021 - Current
Certificate - Phlebotomy
Phlebotomy Training Specialist
High School Diploma -
Alta Loma High School