Keiland Balbuena
1612 Cheston Lane,Maryland
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
Work History
Medical Assistance/Billing and Administration
Cci Community Clinic
03.2020 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Manage a front office staff of employees, handling all activities related to scheduling,triage, insurance verification and medical history
- ● Assist eight full-time physicians with medical exams, including collecting lab samples andvital statistics for more than 25 patients per day
- ● Submit complete records for billing to insurance companies for patients each month,responding to information requests and adding insurance companies
- Answer phones, confirm appointments and address patient questions
- ● Process insurance authorizations and update patient records
- ● Verify eligibility benefits
- ● Data entry of medical records and patient information
Patient Service Representative
My Eye Doctor
01.2018 - 09.2022
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
Education
Diploma -
Eleanore Roosevelt High School
Greenbelt Medical Assistance -
Fortis collage
Greenbelt Associate - Financial Forensics And Fraud Investigation
Ana G Mendez
Silver Spring Md 05.2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistance/Billing and Administration
Cci Community Clinic
03.2020 - 01.2025
Patient Service Representative
My Eye Doctor
01.2018 - 09.2022
Diploma -
Eleanore Roosevelt High School
Medical Assistance -
Fortis collage
Associate - Financial Forensics And Fraud Investigation
Ana G Mendez