Keiland Hildebrandt
Summary
Proven track record of enhancing customer satisfaction and sales, notably at J&V Restaurant Supply And Design, by leveraging exceptional customer service and strong work ethic. Skillfully managed multiple responsibilities at Red Lobster, ensuring high-quality guest experiences. Excelled in fast-paced environments, demonstrating hospitality expertise and a commitment to cleanliness standards.
Overview
15
15
years of professional experience
Work History
Server/ Bartender
Red Lobster
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Owner/General Cleaner
Dust Bunny Cleaning
01.2009 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Outside Sales Representative
J&V Restaurant Supply And Design
01.2016 - 04.2020
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
Construction Worker
Donnell's Exteriors
04.2010 - 01.2013
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Education
No Degree - Construction Technology/ General Studies
City College
Billings, MTSkills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Professional Appearance
Hospitality service expertise
Memory retention
Cleanliness standards
Safe Food Handling
Timeline
Server/ Bartender
Red Lobster
04.2024 - Current
Outside Sales Representative
J&V Restaurant Supply And Design
01.2016 - 04.2020
Construction Worker
Donnell's Exteriors
04.2010 - 01.2013
Owner/General Cleaner
Dust Bunny Cleaning
01.2009 - Current
No Degree - Construction Technology/ General Studies
City College
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