Keilani Burley
Shoreline
Summary
Experienced in various aspects of receiving operations including goods inspection, inventory management, and data entry. Strong ability to manage multiple tasks simultaneously while maintaining accuracy and efficiency. Noted for skills in communication, problem-solving, and teamwork. Previous roles involved improving warehouse organization, streamlining processes, and contributing to overall operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receiver and Customer Service
Maija Rebecca Hand Drawn
Edmonds
01.2025 - Current
- Received, inspected, and processed incoming shipments, ensuring that merchandise matched purchase orders and was free of damage.
- Organized the stockroom and managed back-end inventory, supporting quick and efficient restocking of the sales floor.
- Operated equipment, such as pallet jacks, to move and store merchandise safely.
- Logged inventory, to maintain accurate stock levels.
- Delivered friendly, knowledgeable customer service by assisting customers with product questions, locating items, and processing transactions at the register.
- Resolved customer concerns efficiently and professionally, contributing to positive store experiences and repeat business.
- Collaborated with team members across departments to support store operations, promotions, and seasonal setups.
- Recognized for reliability and ability to multitask between backroom logistics and front-end customer needs.
- Built and assembled store merchandise, such as grills, griddles, shelving units, and promotional displays, according to manufacturer specifications.
Cashier
Fosters Freeze
Lompoc
12.2022 - 09.2024
- Customer Service: Provided friendly and efficient service to customers, ensuring a positive experience.
- Order Taking: Accurately took orders, answered questions about menu items, and offered suggestions.
- Cash Handling: Processed cash and credit card transactions with accuracy and efficiency. Maintained a balanced cash drawer.
- Food Preparation: Prepared and assembled menu items, including Ice Cream Cones, Sundaes, Banana Splits, Shakes, and Freezes, according to Foster’s Freeze standards.
- Cleanliness: Maintained a clean and organized work area, following food safety and hygiene protocols.
- Teamwork: Collaborated effectively with colleagues to ensure smooth workflow and customer satisfaction.
- Opening/Closing Duties: Performed opening or closing procedures, including cleaning and prepared the work area.
- Problem Solving: Resolved customer issues and handled complaints effectively.
Volunteer
Lompoc Foursquare
Lompoc
05.2023 - 01.2024
- Videography: Camera Operator, for live Biblical Teachings
Education
Cabrillo High School - Independent Studies
Cabrillo High School
Lompoc, CA06.2024
Skills
- Customer service
- Communication
- Teamwork
- Kind
- Problem solving
- Leadership
- Time management
- Cash handling
- Welcoming
- Food preparation (ice cream)
- Cleaning and sanitation
- Social media proficiency
- Insightful
- Attention to detail
- Physical toughness
- Sales experience
- Inventory restocking
- Team player attitude
- Stock room
- Strong hands
- Heavy lifting
- Self-motivated and independent
- Package handling
- Relationship building
- Skid building
- Order processing
Hobbies and Interests
- Track N Field
- Baking
- Singing
- Child Care
- Dog sitting
- Fashion
Languages
- English, Fluent
- ASL, Some Experience
Certification
- Hold a valid Food Handler’s Permit, ensuring compliance with food safety and sanitation standards.
- Experienced in baking a variety of goods including cakes, cupcakes, muffins, breads, and pastries from scratch and from mix.
- Comfortable working in both commercial and home kitchen settings, following recipes and maintaining cleanliness and efficiency.
- Eager and open to learning new techniques, recipes, and styles of baking to expand skillset and creativity.
Languages
English
Professional
Timeline
Receiver and Customer Service
Maija Rebecca Hand Drawn
01.2025 - Current
Volunteer
Lompoc Foursquare
05.2023 - 01.2024
Cashier
Fosters Freeze
12.2022 - 09.2024
Cabrillo High School - Independent Studies
Cabrillo High School
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