KEILEA MESSICK
Evans,GA
Summary
- Teamwork and Collaboration
- Menu memorization and knowledge
- Problem solving
- Customer Engagement
Overview
5
5
years of professional experience
Work History
Starbucks Barista
Kroger
Evans , GA
09.2024 - Current
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Adhered to health department regulations concerning sanitation standards.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Experienced with opening and closing the store to get ready for the day/preparing for the next morning’s shift. This included marking out donated items, as well as pulling food from the freezer to sell the next day.
Crew Member
DUNKIN
Evans, USA
03.2024 - 08.2024
- Set up donut case and display before open to set up visual for the store
- Assisted in the preparation of food items such as sandwiches, desserts and ice cream
- Took orders on both headset and inside the store, as well as handled all cash or card transactions accurately
- Prepared and thawed out food items in the fridge to prepare for use the next day
- Kept the store and food/beverage prep areas clean and sanitized through all cleanliness procedures
Barista
STARBUCKS
Evans, USA
10.2021 - 10.2023
- Organized and restocked workstations efficiently so that tasks could be completed quickly during peak hours
- Operated cash registers to process customer payments
- Correctly prepared food and hand-crafted drinks in a timely manner
- Communicated well with coworkers, as well as customers to provide quick customer service
- Maintained sanitation procedures within the store, including dishes, to provide the best experience
Front of House Team Member
CHICK-FIL-A
Evans, USA
10.2019 - 03.2021
- Maintained cleanliness of dining area, including tables, chairs, floors, and windows
- Also maintained bathrooms
- Operated cash registers accurately and efficiently and processed payments from customers
- Performed cleaning duties such as sweeping, mopping, wiping down surfaces, and sanitation
- Took orders outside in the drive thru, as well as operated curbside
- Bagged orders, as well as prepared drinks and ice cream/milkshakes
- Provided excellent customer service by explaining, answering questions, and giving all requirements for customers needs
Education
HIGH SCHOOL DIPLOMA -
Evans High School
Evans, GA05.2019
Skills
- Food and Beverage Preparation
- Customer service Skills
- Multitasking
- Teamwork and Collaboration
- Menu memorization and knowledge
- Problem solving
- Customer Engagement
- Cash register operation
- Cleanliness
- Clear communication
- POS systems
Timeline
Starbucks Barista
Kroger
09.2024 - Current
Crew Member
DUNKIN
03.2024 - 08.2024
Barista
STARBUCKS
10.2021 - 10.2023
Front of House Team Member
CHICK-FIL-A
10.2019 - 03.2021
HIGH SCHOOL DIPLOMA -
Evans High School