Keileen Espinosa-Madrigal
INOVA
Springfield,VA
1
Language
8
years of professional experience
Dedicated Patient Safety Assistant with expertise in monitoring safety protocols, ensuring documentation accuracy, and supporting healthcare teams. Committed to enhancing patient care and safety through effective decision-making and de-escalation techniques.
Work History
Patient Safety Assistant
3 Years 11 Months- Monitored patient safety protocols to ensure compliance with organizational standards.
- Assisted in data collection and analysis for safety incident reports.
- Supported healthcare teams in maintaining a safe environment for patients and staff.
- Coordinated safety training sessions to enhance staff knowledge and awareness.
- Conducted routine inspections to assess adherence to safety guidelines.
- Reduced the risk of falls by assisting patients with mobility and providing personalized care.
- Maintained confidentiality of sensitive patient information following HIPAA guidelines, ensuring privacy protection at all times during their stays at our facilities.
Retail Sales Associate
4 Years 6 Months- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained merchandise presentation standards to enhance shopping experience and drive sales.
- Executed inventory management tasks, including restocking shelves and organizing backroom efficiently.
- Trained new associates on store policies, procedures, and customer engagement strategies.
Education
High School Diploma
Skills
Multitasking capacity
Critical thinking
Decision-making
Documentation accuracy
De-escalation techniques
Teamwork
Languages
Spanish
Native or Bilingual
Timeline
Patient Safety Assistant
INOVA
07.2022 - 06.2026Read More
Retail Sales Associate
Forever 21
01.2018 - 07.2022Read More
Thomas Edison High School
High School Diploma
Read More