Keileigh Cartledge
Barnesville,GA
Summary
Positive, upbeat, and reliable. Possesses excellent organizational skills and attention to detail, ensuring accurate product placement and inventory management. Committed to enhancing customer satisfaction and contributing to sales growth.
Offering passion for retail and desire to learn and grow within industry. Brings keen understanding of customer service and product presentation. Ready to use and develop communication and organizational skills in Merchandise Associate role.
Developed skills in fast-paced retail environments, focusing on customer service and efficient inventory management. Demonstrates strong organizational abilities and keen eye for detail, ensuring product displays are always appealing. Seeking to transition into new field where these skills can drive success and innovation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Merchandise Associate
Marshalls
Griffin, GA
12.2025 - 01.2026
- Maintained product knowledge to effectively assist customers with their inquiries.
- Collaborated with team members to create visually appealing product displays.
- Participated in markdown processes to ensure competitive pricing on merchandise.
- Enhanced customer experience by providing prompt, friendly service during busy hours.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Administrative Assistant
Upward Progression Inc.
Barnesville, GA
05.2022 - 12.2023
- Resolved customer inquiries and implemented effective solutions to elevate satisfaction levels.
- Facilitated effective correspondence by managing email account and processing incoming and outgoing messages.
- Assisted in optimizing file management systems to support operational workflows.
- Provided assistance to customers to enhance satisfaction and ensure seamless service.
- Managed inquiries and provided effective resolutions to enhance customer satisfaction.
- Oversaw inventory management processes to optimize supply chain efficiency. Coordinated with team members to ensure accurate tracking of stock levels. Implemented strategies to enhance inventory accuracy and availability.
- Secured and managed grant-funded initiatives to drive project success.
Education
No Degree - General Studies
Southern Crescent Technical College
Griffin, GA05-2025
High School Diploma -
Georgia Cyber Academy
Atlanta, GA05-2025
Associate of Applied Science - Business Management
Southern Crescent Technical College
Griffin, GA2027
Skills
- Experienced with Google applications
- Proficient in prioritizing tasks
- Collaborative team member
- Strategic creative thinker
- Experienced with Apple and Windows platforms
- Expertise in Word and PowerPoint
- Engaged listener
- Effective narrative development
- Successful fundraising initiatives
- Constructive outlook
- Effective organizational abilities
- Visual design skills
- Experience with office equipment operations
- Sales and merchandising experience
- Stock arrangement efficiency
- Markdowns and promotions
- Product placements
- Color coordination
- Styling techniques
- Fashion awareness
- Trend analysis
- Merchandise labeling
- Returns management
- Hospitality and accommodation
- Store recovery
- Restocking processes
- Returns handling
- Product inventory counts
- Reliable and punctual
- Friendly and outgoing
- Customer relationship management (CRM)
Affiliations
4-H Member from 2017-2021
Kid's Boost Participant- February to May 2019
Participant at EAA Young Eagles Aviation Program- May 2023
MOCK Trial Participant from 2023-2024
Lamar Arts & Drama Camp Participant
Certification
American Red Cross: Babysitting Certification
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Creative Writing
- Music
- Acting and Theater
- Graphic Design
- Personal Development and Self-Improvement
- Reading
- Volunteering at local animal shelters and rescue organizations
- Strategy Games
- I enjoy helping others and giving back to the community
- Video Gaming
- Animal Care
- Fashion and Style
- Horseback Riding
- Yoga
- Mindfulness Practices
- Martial Arts
- Swimming
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Merchandise Associate
Marshalls
12.2025 - 01.2026
Administrative Assistant
Upward Progression Inc.
05.2022 - 12.2023
No Degree - General Studies
Southern Crescent Technical College
High School Diploma -
Georgia Cyber Academy
Associate of Applied Science - Business Management
Southern Crescent Technical College