Keily Phillips
Chattanooga,Tennessee
Summary
My diverse background has helped me practice adaptability, remain organized, and always offer superior customer service. I thrive in positions where I can gain new skills, collaborate with a team, and contribute to a collective sense of success. My adaptability allows me a high comfort level in fast-paced, high-volume environments. Additionally, I enjoy high levels of responsibility and opportunities to cultivate skill-sharing and colleague training opportunities.
Overview
14
14
years of professional experience
Work History
Receptionist
Agape Youth Behavioral Health
03.2023 - Current
- Handled sensitive information for over 300 patients with discretion while maintaining strict confidentiality standards.
- Maintained a well-organized reception area with updated materials and paperwork for patients
- Streamlined front desk operations by effectively managing phone calls, emails, and walk-in clients.
BENCH - DOUGH
Niedlov's
01.2021 - 02.2023
- Responsible for producing 1,000+ lbs of dough daily
- Maintains FDA and quality standards
- Maintains a tight production schedule as well as a clean workspace.
PRODUCTION ASSISTANT
Spireside
01.2014 - 01.2016
- Responsible for wax, soap, and candle production
- Oversaw packaging and labeling of client orders
- Operated different technical programs related to the production and shipping of the product.
ASSISTANT MANAGER
Boxlunch
01.2010 - 01.2014
- Managed a team of 15 employees
- Represented the store to the district managers in business meetings, as well as reported daily numbers
- Created Excel sheets and graphs for operational processes.
Education
General Bachelor's Degree -
UNIVERSITY OF TENNESSEE
Knoxville, TN12.2018
General Education Diploma -
TENNESSEE HIGH SCHOOL
Bristol12.2015
Skills
- Employee management
- Customer service
- Operational assistance
- Proficient in Google Suites and Excel
- Security Awareness
- Office Administration
Career Interests
- Administrative skills
- Social media management
- Further leadership and management
- New and interesting skills
Timeline
Receptionist
Agape Youth Behavioral Health
03.2023 - Current
BENCH - DOUGH
Niedlov's
01.2021 - 02.2023
PRODUCTION ASSISTANT
Spireside
01.2014 - 01.2016
ASSISTANT MANAGER
Boxlunch
01.2010 - 01.2014
General Bachelor's Degree -
UNIVERSITY OF TENNESSEE
General Education Diploma -
TENNESSEE HIGH SCHOOL
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