Keily Ramirez
200 Chestnut St. Roselle,NJ
Summary
Motivated, organized, and dependable candidate successful at managing multiple priorities with a positive and honest attitude. Eager to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Prepared to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Server
Kenilworth Diner
04.2024 - Current
- Increased customer satisfaction by providing efficient and friendly service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and safe shopping environment for customers.
Restaurant Attendant and Manager
Valentino’s
09.2021 - 09.2023
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Provided attentive service and proactively assessed guest needs.
- Established rapport with customers by providing friendly and attentive service.
Head Waitress
Antojitos Mexicanos Restaurant
03.2018 - 09.2019
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Managed food resources, memorized orders, and coordinated customer service.
Education
High School Diploma -
Abraham Clark High School
Roselle, NJ06.2021
Skills
- Safe Work Practices
- High-Volume Environments
- Customer Needs Assessments
- Professional Relationships
- Customer Service
- Issue Resolution
- Phone Inquiries
- Maintaining Cleanliness and Organization
- Collaborative Relationships
- Cash Control
Languages
Spanish
Native or Bilingual
Timeline
Server
Kenilworth Diner
04.2024 - Current
Restaurant Attendant and Manager
Valentino’s
09.2021 - 09.2023
Head Waitress
Antojitos Mexicanos Restaurant
03.2018 - 09.2019
High School Diploma -
Abraham Clark High School
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