Keilyn Ortez
Pleasantville NJ,NJ
Summary
Dedicated professional with proven expertise in customer service and team leadership, notably at Chico and Son. Excelled in enhancing customer satisfaction and streamlining operations, showcasing exceptional time management and empathy. Cultivated a respectful, efficient team environment, achieving notable positive feedback.
Overview
3
3
years of professional experience
Work History
Cashier, Waitress
Mauricio’s Pizzeria
08.2024 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Cashier Supervisor
Chico and Son
07.2022 - 07.2024
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
Education
Egg Harbor Township High School
06.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Written and verbal communication
- Professionalism and courtesy
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cashier, Waitress
Mauricio’s Pizzeria
08.2024 - 03.2025
Cashier Supervisor
Chico and Son
07.2022 - 07.2024
Egg Harbor Township High School