Keimarys Velasquez
Houston,TX
Summary
Outgoing professional successful at building relationships with customers of different backgrounds and driving sales with knowledgeable, efficient service.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Sephora
Houston, TX
10.2024 - Current
- Computed purchases and received and processed cash or credit payment.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Provided customers with product advice and recommendations based on their individual needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Assisted customers in feeling relaxed and comfortable with the process.
Shift Manager
Five Guys
Houston, TX
11.2022 - 03.2024
- Provided coaching and guidance to team members when necessary to improve performance.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Organized special events such as holiday sales or promotional campaigns.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Monitored store operations to ensure compliance with company policies and procedures.
- Monitored inventory levels and placed orders for supplies as needed.
- Trained new employees on company policies, procedures, and job responsibilities.
Administrative Assistant
Intupet C.A
Anaco, Venezuela
06.2019 - 05.2021
- Maintained inventory of office supplies and placed orders when necessary.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed database systems containing customer contact information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
Esthetics License -
Colour Beauty School
Houston, TX10-2024
High School Diploma -
U.E Miguel De Cervantes
Anaco, Venezuela06-2019
Some College (No Degree) - Graphic Design
I.T.U Antonio Jose De Sucre
Anaco, VenezuelaSkills
- Application techniques
- Beauty product demonstration
- Paperwork management
- Sales closing
- Active listening
- Verbal and written communication
- Client relationship building
- Multitasking and organization
- Customer service
- Service consultations
- Sales expertise
- Customer engagement
- Flexibility and adaptability
- Clear communication
- Customer consultation
- Time management
- Inventory control
- Quality assurance
Timeline
Beauty Advisor
Sephora
10.2024 - Current
Shift Manager
Five Guys
11.2022 - 03.2024
Administrative Assistant
Intupet C.A
06.2019 - 05.2021
Esthetics License -
Colour Beauty School
High School Diploma -
U.E Miguel De Cervantes
Some College (No Degree) - Graphic Design
I.T.U Antonio Jose De Sucre