Keion Adams
Charlotte,NC
Summary
Hardworking Student Athlete with years of customer service experience, lots of experience in time management and balancing sports, school, and work, and a sociable and open personality that allows for adjustments to any environment, as well as building relationships with customers and coworkers of many different nationalities and cultures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Lifetime Fitness Cafe
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front Service Clerk
Publix
06.2021 - 06.2023
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Help customers with numerous unique situations that required on the fly adjustments and improvised solutions
- Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
- Resolved customer issues with professionalism, escalating concerns to management when necessary.
Education
Finance
Wingate
Wingate, North Carolina06.2027
High School Diploma -
Queens Grant
Mint Hill, North Carolina06.2023
Skills
- Organized
- Great Time Management
- Exceptional customer service
- Sociable
- Hard-working
- Flexible
Accomplishments
- Basketball Captain/MVP of the year
- Queen's Grant Athlete of the year
- SAC 400H Top 8
Build a computer from scratch at the age of 15
Started an investment account at 14
Currently managing and renting out property
Certification
- Python Certfication
- TestLab Excel Certification
- Marketplace Simulation Marketing Certification
Timeline
Server
Lifetime Fitness Cafe
06.2024 - Current
Front Service Clerk
Publix
06.2021 - 06.2023
Finance
Wingate
High School Diploma -
Queens Grant
- Python Certfication
- TestLab Excel Certification
- Marketplace Simulation Marketing Certification
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