Summary
Overview
Work History
Education
Skills
Certification
CUST
Timeline
Generic

Keion Jenkins

Conyers,GA

Summary

Dependable and hardworking professional eager to leverage skills in a dynamic environment while contributing to overall company success. Recognized for a strong work ethic, attention to detail, and a commitment to excellence. A reliable candidate prepared to tackle challenges head-on, utilizing effective problem-solving and task prioritization abilities to support team objectives and drive results. Passionate about continuous learning and growth within the organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Renewal Service Professional

Arrow Exterminators, Inc
09.2024 - Current
  • Displayed excellent time management skills by consistently completing tasks within deadline constraints while maintaining high-quality standards.
  • Managed high-volume workloads while maintaining a strong focus on client satisfaction.
  • Supported cross-functional teams in achieving shared objectives related to service excellence and client satisfaction goals.
  • Demonstrated commitment to professional development by actively participating in trainings, workshops, or seminars relevant to my field.
  • Developed strong relationships with clients, leading to repeat business and referrals.
  • Increased customer loyalty through personalized attention and genuine care for their needs.
  • Performing thorough home inspections for termites, pests, damages.

Carpet Cleaning Technician

Classic Commercial Services
06.2023 - 09.2024
  • 1. Improved customer satisfaction by providing thorough and efficient carpet cleaning services.
  • 2. Enhanced company reputation with consistent attention to detail in all carpet cleaning tasks.
  • 3. Reduced client complaints by promptly addressing concerns and ensuring complete satisfaction with the service provided.
  • 4. Expanded client base through effective communication of available services and exemplary work ethic.
  • 5. Maintained high-quality standards for the cleanliness of carpets, contributing to a healthier environment for clients.

Customer Service Representative

Sitel Corporate
11.2021 - 05.2023
  • 1. Enhanced customer satisfaction with fast, knowledgeable service
  • 2. Built trusting relationship with customers to better understand needs
  • 3. Answered inbound calls to handle various concerns, set appointments and close sales
  • 4. Managed customer calls efficiently in fast-paced call center environment
  • 5. Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints.

Pest Control Technician

Insight Pest Control
06.2018 - 09.2021
  • 1. Inspecting:Looking for signs of pests or infestations in buildings and surrounding areas
  • 2. Identifying:Determining the type of pests present and the level of risk they pose
  • 3. Treating:Using traps, baits, pesticides, and other chemicals to eliminate pests
  • 4. Preventing:Creating barriers to keep pests out, and making minor repairs to help prevent infestations
  • 5. Record keeping:Maintaining records of inspections, infestations, and remedial actions

Education

Trade school - undefined

Edmonds Community College
Lynnwood, WA
02.2018

High school diploma - undefined

Meadowcreek High School
Norcross, GA
05.2013

Skills

  • Pest Control (4 years)
  • Restoration
  • Water Damage Restoration (2 years)
  • Customer service (10 years)
  • Work ethic (10 years)
  • Time management (10 years)
  • Leadership (6 years)

Certification

Georgia Structural Pest Control License

CUST

Authorized to work in the US for any employer

Timeline

Renewal Service Professional

Arrow Exterminators, Inc
09.2024 - Current

Carpet Cleaning Technician

Classic Commercial Services
06.2023 - 09.2024

Customer Service Representative

Sitel Corporate
11.2021 - 05.2023

Pest Control Technician

Insight Pest Control
06.2018 - 09.2021

Trade school - undefined

Edmonds Community College

High school diploma - undefined

Meadowcreek High School

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