Keion Wenrich
harrisburg
Summary
Dynamic restaurant team member with experience in fast-paced environments. Proficient in food safety, quality assurance, and effective communication. Eager to leverage adaptability and problem-solving skills to enhance guest satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Restaurant Team Member
Chick-fil-A
harrisburg
01.2024 - Current
- Prepared and assembled food orders efficiently during peak hours.
- Provided exceptional customer service to enhance guest satisfaction.
- Maintained cleanliness and organization in dining and kitchen areas.
- Operated kitchen equipment while adhering to safety protocols.
- Processed transactions accurately at the cash register.
- Assisted team members with training on menu items and service standards.
- Followed food safety regulations to maintain high quality standards.
- Provided quality customer service with a friendly attitude.
- Assisted in taking customer orders and providing recommendations.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Provided exceptional service to high volume of daily customers.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Communicated clearly with kitchen staff regarding order specifics.
- Followed health code regulations when handling food items safely.
- Trained new team members on restaurant policies and procedures.
- Cleaned cooking equipment after use according to safety protocols.
- Prepared food items such as salads, sandwiches, desserts, as needed.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Cleaned counters and common areas to minimize spread of germs.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Assisted at drive-thru window by swiftly handling cash and credit card transactions.
- Delivered food to tables in a timely manner.
- Checked expiration dates on food products regularly and replaced expired items.
Education
Northern York Highschool
Dillsburg PASkills
- Equipment operation
- Food safety
- Customer service and relations
- Effective communication
- Problem resolution
- Attention to detail
- Adaptability and flexibility
- Quality assurance
- Verbal communication skills
- Multitasking abilities
- Public speaking expertise
- Relationship building and management
- Supervision and leadership
References
References available upon request.
Timeline
Restaurant Team Member
Chick-fil-A
01.2024 - Current
Northern York Highschool