Dynamic professional with extensive experience in customer service. Seeking a position where I can utilize my leadership and communication skills. Strong attention to detail, exceptional communication skills, and effective task prioritization drive successful outcomes in work environments.
INSURANCE VERIFICATION
AUTHORIZATIONS
CHECKING IN AND ARRIVING PATIENTS
ANSWERING PHONES
FAXING
MEDICAL RECORDS
PRE-PROCESSING : MRI, ULTRASOUND, CT, FL AND MAMMO
CUSTOMER SERVICE
COMPUTER SYSTEM: RIS
SCHEDULING
PROCESSING PAYMENTS
REGISTERING PATIENTS
INSURANCE VERIFICATION
HELPING PATIENTS APPLY FOR EMERGENCY MEDICAL
COLLECTING CO-PAYS/ DEDUCTIBLES
ANSWERING PHONES
FAXING
REGISTERING PATIENTS
COLLECTING CO-PAYS
INSURANCE VERIFICATION
CENTRALIZED SCHEDULING
PBX
HELPING OTHER STAFF WITH DIFFICULT SITUATIONS
COMMUNICATING GOALS
SAFETY PROCEDURES
TRAINING
KEEPING MANAGEMENT UPDATED
DELEGATING TASK
ORGANIZING
DECISION MAKING
COLLECTIONS
MEDICAL BILLING
TRAVELING TO DIFFERENT STATE BOARDS
GOING BEFORE JUDGES AND ATTORNEYS ON WORKERS COMP CASES TO TRY AND COLLECT ON MEDICAL BILLS
FILING/FAXING
GREAT CUSTOMER SERVICE
TRAVELING
PASSENGER SAFETY
HANDLING CASH
HANDLING FOOD AND BEVERAGES
INSURANCE VERIFICATION
GREAT WRITTEN AND ORAL COMMUNICATION
FAXING/FILING
MEDICAL RECORDS
PRE PROCESSING
PATIENT REGISTRATION
PBX/ANSWERING PHONES
MEDICAL TERMINOLOGY
WORKERS COMP
MEDICAL BILLING AND CODING (CPT, ICD-10, HICPICS)
COLLECTING CO-PAYS, COLLECTIONS, DEDUCTIBLES, CASH HANDLING
FIRST AID/CPR
MICROSOFT WORD/OUTLOOK
HIPAA COMPLIANCE/KNOWLEDGE
ABILITY TO BE FLEXIBLE AND ADAPT
ABILITY TO FOLLOW-THROUGH AND DELIVER
STRONG ATTENTION TO DETAIL