Keionna Ashford
Tallahassee,FL
Summary
Developed leadership and customer service skills in fast-paced retail environment. Demonstrates ability to manage teams, handle transactions, and resolve customer issues effectively. Seeking to transition into new field where these skills can drive success and foster positive outcomes.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Panera Bread
Tallahassee, FL
06.2025 - Current
- Trained and mentored new cashiers on operational procedures and best practices.
- Ensured compliance with health and safety regulations in the workplace.
- Monitored cash register operations to prevent discrepancies and ensure accuracy.
- Managed customer service feedback and implemented improvements as needed.
Cashier
Panera Bread
New Orleans
08.2023 - 08.2025
- Provided exceptional customer service by resolving issues and answering questions.
- Utilized the cash register system to manage sales and handle cash accurately.
- Balanced cash drawer at the end of shifts to ensure accurate cash flow.
- Participated in promotional merchandise displays to attract customer interest.
Cashier
Panera Bread
Pensacola, FL
06.2024 - 08.2024
- Coordinated with kitchen staff to ensure timely service of food and beverages.
- Engaged with customers to build rapport and foster a welcoming atmosphere.
- Identified and reported potential issues to management for immediate resolution.
Cashier
Panera Bread
Tallahassee, FL
08.2022 - 08.2023
- Processed customer transactions efficiently and accurately at the point of sale.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Monitored stock levels and communicated inventory needs to management promptly.
- Collaborated with team members to ensure smooth operations during peak hours.
- Ensured compliance with cash handling procedures to minimize discrepancies.
Education
No Degree - Sociology
Xavier University of Louisiana
New Orleans, LAHigh School - undefined
James S. Rickards High School
05.2023
Skills
- Proficient in Microsoft Word Processor
- Proficient in Microsoft PowerPoint
- Leadership Skills
- Customer service
- Cash handling
- Problem-solving
- Positive attitude
- Flexible schedule
- Cash register operation
- Store opening and closing
Community Service
Boys Town Volunteer (2021-2022), Foot Locker Christmas Program (2021), Launch into Literacy Committee Member
Timeline
Cashier Team Lead
Panera Bread
06.2025 - Current
Cashier
Panera Bread
06.2024 - 08.2024
Cashier
Panera Bread
08.2023 - 08.2025
Cashier
Panera Bread
08.2022 - 08.2023
High School - undefined
James S. Rickards High School
No Degree - Sociology
Xavier University of Louisiana