Dionisia Marinopoulos
Merrionette Park,IL
Summary
To obtain a position within a progressive organization utilizing my customer relations and organizational skills.
Overview
21
21
years of professional experience
Work History
Cashier Team Lead
Brookhaven Marketplace
Burr Ridge, IL
01.2017 - 01.2021
- Oversaw daily operations of cashier team to ensure efficient transaction processing.
- Facilitated training and mentorship for new cashiers, emphasizing best practices and customer service excellence.
- Established inventory management procedures to ensure accuracy and reduce discrepancies.
- Designed staff schedules to enhance coverage during peak hours.
- Managed restocking and organization of merchandise in front lanes to enhance customer shopping experience.
- Streamlined transaction processing and resolved customer inquiries to enhance satisfaction.
- Cultivated robust relationships with repeat customers by delivering exceptional service interactions.
- Addressed and resolved customer complaints, ensuring a positive brand image and fostering customer retention.
- Reconciled cash drawers at shift end to ensure precise financial reporting.
- Ensured cleanliness and organization of checkout area to enhance customer satisfaction.
- Assumed additional shifts during peak periods and provided coverage for absent employees to ensure consistent service levels.
- Executed processing of cash and card transactions, ensuring accuracy and efficiency.
- Facilitated communication with customers and team members to resolve issues effectively.
- Facilitated training and mentorship of new cashiers using positive reinforcement techniques to enhance performance.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
STORE ASSOCIATE
PACIFIC SUBMARINE
CHICAGO, IL
01.2005 - 01.2012
- Job duties: Open/close cash register, clean and organize, clean utilities, etc.
- MANAGER: GEORGIA
- (773)779-5945
Dental Receptionist
Dr. James Kogionis
159th And Tinley Park
02.2020 - Current
Education
Education
MORAINE VALLEY COMMUNITY COLLEGE
Palos Hills, IL05.2010
High School - undefined
DWIGHT D. EISENHOWER HIGH SCHOOL
Blue Island, IL05.2007
Skills
- -Type 80-100 WPM
- -Proficient in Microsoft Word, Excel and Power Point
- -Good Communication skills
- -Customer Service Skills
SALARY REQUIREMENTS
-Wages Negotiable
Languages
Spanish
Native or Bilingual
Timeline
Dental Receptionist
Dr. James Kogionis
02.2020 - Current
Cashier Team Lead
Brookhaven Marketplace
01.2017 - 01.2021
STORE ASSOCIATE
PACIFIC SUBMARINE
01.2005 - 01.2012
Education
MORAINE VALLEY COMMUNITY COLLEGE
High School - undefined
DWIGHT D. EISENHOWER HIGH SCHOOL