Keir Santana
Harrisburg,PA
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
3
3
years of professional experience
Work History
Server
KPOT
Harrisburg, PA
03.2024 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
Hospitality, Busser, and Line Cook
Red Robin
Harrisburg, PA
06.2023 - 01.2024
- Assisted in seating guests and ensuring they were comfortable.
- Resolved customer complaints promptly in order to maintain high levels of satisfaction.
- Ensured that each table was properly set before seating guests.
- Took initiative to help others whenever necessary.
- Provided assistance to other bussers or waitstaff when needed.
- Communicated effectively with other staff members regarding orders and menu changes.
- Stocked and restocked kitchen supplies as needed.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Utility
Hershey Entertainment & Resorts
Hershey
01.2022 - 01.2023
- Took out trash, Assisted Customer
Education
High School Diploma -
Dauphin County Technical School
Harrisburg06-2024
Skills
- Adaptability
- Teamwork Ability
- Leadership Skills
- Hard Working
- Dependable
- Organization
- Strong communicator
- HTML and CSS
- Adobe Photoshop Certificate
- Adobe Illustrator Certificate
Timeline
Server
KPOT
03.2024 - Current
Hospitality, Busser, and Line Cook
Red Robin
06.2023 - 01.2024
Utility
Hershey Entertainment & Resorts
01.2022 - 01.2023
High School Diploma -
Dauphin County Technical School
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