Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Keira Chopp

Oak Forest,IL

Summary

Dynamic and adaptable professional with extensive experience at Blarney Stone Pub, excelling in customer service and multitasking. Proven ability to enhance guest satisfaction and streamline operations during peak hours. Strong relationship-building skills foster loyalty, while effective time management ensures smooth service delivery in fast-paced environments.


Experienced with creating engaging and enriching activities for campers. Utilizes leadership and creativity to ensure safe and enjoyable environment. Track record of effective communication and teamwork, fostering supportive and inclusive camp experience.

Overview

4
4
years of professional experience

Work History

Waitress

Blarney Stone Pub
01.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Private Nanny

Ranim Altamimi
08.2022 - 08.2024
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
  • Provided safe transportation to and from school, extracurricular activities, and other events.

Head Busser

Blarney Stone Pub
05.2021 - 01.2023
  • Displayed adaptability in accommodating special requests from guests, ensuring a memorable and satisfying dining experience.
  • Managed efficient table turnover during peak hours, leading to increased seating capacity and overall revenue growth.
  • Streamlined seating arrangements for optimal flow during high-volume periods.
  • Boosted overall restaurant atmosphere with a friendly demeanor creating repeat customers.
  • Established rapport with regular patrons fostering loyalty towards the establishment.
  • Ensured customer satisfaction by maintaining a clean and organized dining area.
  • Supported staff training initiatives, sharing best practices on bussing techniques for new hires.
  • Trained and created criteria for new busser hires

Education

Oak Forest High School
Oak Forest, IL

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Time management
  • Relationship building
  • Infant care experience
  • Schedule management
  • Activity planning
  • Can handle multiple groups of children
  • Good under pressure

Timeline

Waitress

Blarney Stone Pub
01.2023 - Current

Private Nanny

Ranim Altamimi
08.2022 - 08.2024

Head Busser

Blarney Stone Pub
05.2021 - 01.2023

Oak Forest High School

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Keira Chopp